Comfort Effoing Akpan

COMFORT AKPAN CUSTOMER SUPPORT WORKER/COLD CALLER CONTACT PROFILE Available upon Request Dedicated and results-driven Cold Caller and Customer Support Specialist with over 2–3 years of experience in remote sales outreach, lead generation, and customer engagement. Skilled in initiating conversations with potential customers, building rapport quickly, and identifying qualified prospects through high-volume outbound calls and email outreach. Experienced in working with international teams and managing customer relationships through CRM systems. SKILLS Cold Calling & Sales Prospecting Lead Generation & Qualification Appointment Setting Customer Relationship Management (CRM) Objection Handling & Persuasion Email Outreach & Follow-ups Customer Support & Retention Time Management & Target Achievement WORK EXPERIENCE Innovators avenue Cold Caller / Lead Generation Specialist (Remote) Conduct 80–120 outbound cold calls daily to potential clients to introduce company services and products. Identify customer needs and qualify prospects for sales representatives. Maintain professional and engaging conversations with potential clients from different industries. Schedule appointments and product demonstrations for the sales team. Raphael Group LANGUAGES English (Fluent) REFERENCE - - Outbound B2B Sales Caller - Remote Managed outbound calls to potential customers to introduce company services and promotional offers. Assisted businesses in reaching new customers through cold calling and email marketing campaigns. Responded to customer inquiries, provided product information, and built positive customer relationships. EDUCATION Johnson Effiong johntech.com/ CEO Phone: - Higher National Diploma In Science Laboratory Technology School of Applied Science | Federal Polytechnic Nekede Owerri, Nigeria -