Comfort Chinedu

Comfort Chinedu

$10/hr
VIRTUAL ASSISTANT ll CUSTOMER SUPPORT REPRESENTATIVE ll PERSONAL ASSISTANT
Reply rate:
33.33%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
3 years
COMFORT CHINEDU Umuahia, Abia State, Nigeria 📞- •- PROFESSIONAL SUMMARY Highly organized and resourceful Administrative Professional and Virtual Assistant with hands-on experience supporting executives, managing schedules, coordinating travel, and handling sensitive information with discretion. Known for excellent communication skills, keen attention to detail, and the ability to juggle multiple priorities smoothly. Skilled in Google Workspace, Microsoft Office, and virtual collaboration tools like Zoom and Slack. I thrive in fast-paced environments and take pride in anticipating needs, maintaining structure, and supporting leaders with reliable, day-to-day execution. CORE SKILLS Executive & Personal Assistant Support Calendar & Meeting Coordination (Google Calendar, Outlook) Travel Planning & Logistics (Flights, Hotels, Itineraries) Email Correspondence Inbox Management Document Preparation & Proofreading Google Workspace & Microsoft Office Suite Confidentiality & Professional Discretion Event Planning & Virtual Coordination Transcription & Note-Taking Customer Relations & Guest Support CRM & Digital Filing Systems Task Prioritization & Time Management WORK EXPERIENCE Administrative Assistant Classic Academy | Sep 2023 – Jan 2025 Supported the school’s founder with schedule management, task coordination, and daily executive admin tasks Handled domestic travel bookings and event logistics, including accommodation, transportation, and detailed itineraries Responded to emails, calls, and virtual inquiries from parents and guardians, offering timely assistance Maintained digital records for student registration, billing, and communication Drafted official communications and supported logistics for school events and virtual meetings Managed physical and digital documentation while upholding confidentiality Content Writer Bayo Speaks | Aug 2023 – Mar 2024 Crafted engaging social media and website content with a clear, professional tone Drafted and edited press releases, bios, reminder emails, and newsletters Contributed written material to virtual events and book projects Proofread and refined various communications for grammar, clarity, and voice Receptionist & Customer Service Representative Ice Grand Hotel and Suites | Jan 2022 – Jul 2023 Served as the first point of contact for guests, ensuring a professional and welcoming experience Handled bookings, cancellations, and itinerary changes; managed records with attention to accuracy Coordinated with internal departments to meet guest needs and resolve issues promptly Processed invoices and maintained financial records with confidentiality and precision Assisted guests with travel and accommodation recommendations EDUCATION B.Sc. Food Science and Technology Michael Okpara University of Agriculture, Umudike —2024 CERTIFICATIONS On-Demand Digital Skills – Digital Witch IT Support Team, Feb 2024
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