Collins Enahoro Ojiefoh

Collins Enahoro Ojiefoh

customer care attendant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Ojo, Lagos, Nigeria
Experience:
12 years
About

With intensive and diverse professional background that spans over a decade, I bring a wealth of experience and unmatched expertise in customer relationship management, project supervision, online marketing, IT systems, and HR operations. I am not just a skilled professional—I am a results-driven, dynamic, and passionate individual whose strength lies in building and nurturing strong customer relationships that drive business growth and enhance brand reputation.

As a Project Supervisor and Online Marketer from 2013 to 2017, I played a pivotal role in increasing the company’s online visibility and expanding its client base. I wasn’t just managing strategies—I was crafting tailored marketing plans, conducting market research, and delivering engaging proposals that spoke directly to customer needs. I successfully converted digital engagement into long-term customer loyalty by offering seamless online services, improving client satisfaction, and fostering repeat business. My ability to understand, anticipate, and exceed client expectations made me an asset to the company’s growth.

Prior to this, during my NYSC tenure at Hedge and Pembrook Nigeria Limited as an IT Assistant, I showcased strong analytical and problem-solving skills, supporting users and maintaining network systems with excellence. But beyond the technical, I brought a human touch—ensuring that customer-facing systems ran efficiently and that every internal user I supported felt heard, respected, and empowered. My professionalism and responsiveness became a benchmark in IT service delivery.

Earlier in my career at Hotel De Home Global Communication Centre, I served as an HR Assistant (Trainee), where I strengthened my communication and interpersonal skills. I worked closely with staff members, handling sensitive payroll issues and internal communications with the utmost integrity and confidentiality—a foundation that continues to influence how I relate with clients today.

I’m a customer relationship powerhouse—equipped with excellent communication skills, a high level of discretion, and a natural ability to connect with people. My strong team spirit, ability to multitask, and proficiency in Microsoft Office tools make me not just efficient but indispensable in customer-facing roles. I thrive under minimal supervision, driven by a genuine passion for excellence and continuous improvement.

When I’m not engaging clients or solving business problems, you’ll find me exploring new places, expanding my mind through reading, or diving into the world of computing and video consoles—all of which sharpen my curiosity and adaptability. Simply put: I’m not just good with customers—I excel at turning clients into lasting relationships.

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