I have nine years of experience in BPO, specializing in customer service. Over the years, I've developed strong skills in understanding customer needs, resolving issues promptly, and ensuring high levels of satisfaction. My experience has equipped me with the ability to handle various customer interactions with professionalism and efficiency. I take pride in my commitment to delivering exceptional service and building positive relationships with clients. My background in BPO has given me a deep understanding of customer service dynamics and the importance of effective communication in meeting customer expectations.