Colin Relox

My particular expertise lies in bringing valuable customer service experience from both e-commerce marketplaces such as eBay, OfferUp, Mercari, and Poshmark, as well as phone support for DoorDash. In these roles, I developed strong problem-solving and communication skills, ensuring customers receive prompt and effective assistance. I am proficient with Slack, Zendesk, and Okta, enabling me to manage multiple chats and tasks efficiently while maintaining accuracy and professionalism. My background in both chat and phone support has strengthened my ability to empathize with customers and resolve issues in real time. Additionally, I have experience managing surveys using a CATI (Computer-Assisted Telephone Interviewing) application.