Coleen Samantha Abad

Coleen Samantha Abad - ·-Blk 2 Lot 31 Adrea St Amaia Series Vermosa Imus Cavite PROFESSIONAL SUMMARY Experienced Virtual Assistant and Property Analyst with expertise in real estate analysis, email marketing, CRM management, and social media strategies. Proficient in Canva, various email marketing platforms, and content creation tools to deliver impactful campaigns and streamline operations. Dedicated to driving client success through exceptional service and efficient workflows. PROFESSIONAL EXPERIENCE July2020 - June2023 SRCD Virtual Assistant Conducted thorough testing of applications required for virtual events to ensure seamless functionality. Managed and facilitated virtual events using platforms like Zoom and MS Teams. Performed detailed web research and data entry to support event planning and execution. Created professional presentations using PowerPoint, Miro, and Prezi to enhance event engagement. Handled administrative tasks, including responding to client inquiries via email, ensured prompt and professional communication. Recorded meetings and provided accurate transcriptions to support documentation and follow-up tasks. Edited videos to align with the flow and key highlights of meetings, enhancing content quality and accessibility. Enlightenment Properties Nov2022 - May 2023 Property Analyst Progressed from analyzing 1 property per day to consistently evaluating 3-5 properties daily, showcasing efficiency and attention to detail. Prepared comprehensive refurbishment reports, including cost estimates, renovation recommendations, and timelines to guide decision-making. Conducted in-depth property evaluations to assess value, potential, and compliance with client requirements. Provided actionable insights to clients, ensuring informed investment decisions and maximizing returns. ProMonetize Nov 2019 - April 2023 Email Marketing Specialist/Cold-calling Created and scheduled targeted email campaigns, achieving 10-20% open rates and 2-5% click-through rates. Crafted compelling email content, driving engagement and conversions. Tested and optimized email platforms for improved campaign performance. Conducted 30-40 cold calls daily, focusing on residential properties, particularly farms, resulting in 1-2 lead conversions. Utilized YouTube, Craigslist, and other platforms to attract sellers, increasing lead flow and outreach. Conducted in-depth property research to identify high-quality leads and facilitated smooth transactions Functional Training Institute Jan 2020 - July 2020 Social Media Marketing VA Managed CRMs, ensuring seamless communication and lead management. Designed and distributed weekly newsletters, driving engagement and conversions. Managed and grew social media accounts, creating engaging content to boost brand presence. Designed landing pages to optimize user experience and conversions. Provided customer service via social media platforms, addressing inquiries and resolving issues promptly. Various clients via Upwork- - 2019 Virtual Assistant Developed and managed marketing campaigns, boosting brand visibility and engagement. Designed marketing materials, including logos, infographics, and event photos, tailored to client needs. Listed client websites and properties on online platforms, driving traffic and enhancing visibility. Wrote press releases, blogs, and comments, improving SEO and online presence. Implemented social bookmarking and blog commenting strategies to increase website traffic. Organized digital documents across platforms (Dropbox, Box, MEGA, Google Drive) for efficient file management. Created and maintained WordPress sites, ensuring up-to-date content. Managed email and calendar systems to streamline communication and scheduling. 51Talk June 2016 - Sept 2017 English Teacher Taught basic English to children and professionals, tailoring lessons to individual needs and learning styles. Developed engaging lessons, incorporating a variety of activities to improve reading, writing, listening, and speaking skills. Provided personalized feedback and support to ensure student progress and understanding of fundamental English concepts. Fostered a positive learning environment, encouraging students to ask questions and engage in discussions. Utilized various online platforms and resources to deliver lessons and assess student performance. AIG BPSI October 2006 - May2012 Senior Business Processing Associate Conducted prescreening and data entry for insurance applications, ensuring accurate and timely processing of all required information. Reviewed paramedical exam results and incorporated findings into the application process, ensuring compliance with company guidelines. Pre-screened, data entry and pre-underwritten military insurance applications Maintained accurate records of insurance applications, streamlining the process and improving overall efficiency. Allied Bank April 2006 - June 2006 New Accounts Clerk Opened new peso and dollar accounts, ensuring all required documentation and procedures were completed accurately and efficiently. Handled remittance processing, ensuring timely and secure transactions for clients. Managed SSS (Social Security System) and PhilHealth payments, ensuring compliance with government regulations and deadlines. Provided bookkeeping services for new accounts and remittances, maintaining accurate financial records and reports. Assisted clients with account inquiries and transaction issues, providing high-quality customer service and support. EDUCATION & CERTIFICATIONS REFERENCES Bachelor of Business Administration Majors: Business Management De La Salle University - Dasmariñas Available upon request Quickbooks Bookkeeping Certification Quickbooks Online