COLEEN
PATRICIO
TOURISM & HOSPITALITY MANAGEMENT
OBJECTIVE
I aspire to have collaborative growth with a company, having the
Quezon City ,Philippines--
similar goal of aiming to continually improve the quality of tourism,
hospitality industry and customer service which will then serve as a
great avenue for my capabilities in order to develop and discover skills
that will further help me utilize my fullest potential.
PROFILE
Young yet mature individual with developing
employability skills & personal attributes.Confident
and articulate with commended ability to work
EDUCATION-
College
with others to achieve set outcomes. Leadership
and communication skills developed and
demonstrated through engagement in personal
work & organizations. Competent, committed,
compassionate and ready to go the distance.
AWARDS RECEIVED
-
Secondary
Education
Bachelor of Science, Major in Travel Management
University of Santo Tomas
College of Tourism and Hospitality Management
University of Santo Tomas
Pay-High School
WORK EXPERIENCE
Best in Oral Thesis Presentation
UST-CTHM
2021
Virtual Assistant -Ustaffed
APPOINTMENT SETTING, WARM & COLD CALLS
LEAD GENERATION, LATE PAYMENTS,
STAFF PERFORMANCE MONITORING
2020
Youtube Content Creator
SELF EMPLOYED - FREELANCER
November 22, 2016
Best in Thesis Paper
UST-CTHM
November 22, 2016
"THE PUSH AND PULL FACTORS OF KIDZANIA
IN BOOSTING RECREATIONAL TOURISM
IN MANILA"
SKILLS
Customer Service
Conceptualizing, Shooting, Video Editing
-
Two Seasons Bayside, Coron Palawan
FRONT OFFICE ASSOCIATE
-
Go Hotels Ortigas & Go Hotels Palawan
HOTEL ASSOCIATE - Robinsons Hotels & Resorts
2017
Bureau of Immigrations -Student Visa Section
INTERNSHIP: 300 Hours
Adaptability
Initiative
Conflict Resolution
People Oriented
Turkish Airlines
INTERNSHIP: 300 Hours
Flexible
Punctual
Multi-Tasking
Organizational
Creative
-
Fly High Manila
BUSINESS VENTURE - Instagram based
Marketing, Purchasing, Shipping, Dealing with clients
COLEEN PATRICIO
LICENSE
PADI
PROFESSIONAL ASSOCIATION OF DIVING INSTRUCTORS
Open Water Diver
Advanced Open Water Diver
AFFILIATIONS
PAWS
PHILIPPINE ANIMALWELFARE SOCIETY
2020-Present
Volunteer
ROTARACT MEMBER
CTHM Chapter-
Assistant Treasurer-
Vice President-
MOUNTAINEERING CLUB
University-Wide-
SUMMARY OF QUALIFICATIONS
Expertise: Customer Service , Appointment Setting, Social Media Marketing,
Cold & Warm Calls, Lead Generation,
Proficiency: Creative thinker, Competent, has an experience in Events
Management and pays attention to details.
Compliance: Pertaining to work standard and environment
Leadership: Led and worked with group organizers in facilitating Event Parties
Language: Fluent in speaking, reading, and writing in English
Technical Skills: MS Office, Video Editing, Canva, Asana, Google Spreadsheet,
Google Docs, Hotel System- Lotus Notes & HMS.
Night Audit: Checking discrepancies, posting charges, balancing & generating
accounts.
TRAININGS, SEMINARS, EVENTS ATTENDED
2018
Achieving Customer Service Excellence -Go Hotels
2017
Travel Entrepreneurship
TRAVEL DEPOT : Creating your own travel agency
Organizer
Acquaintance Party Event
2014
Converse with Ease
SPEECH POWER : Polish your English Grammar
Active Hiker
2016
RED CROSS
University-Wide-
STUDENT'S TOURISM SOCIETY
College of Tourism and
Hospitality Management,
UST
SY-
PROFESSIONAL REFERENCE
Mr. John Jacob Robregado
ROBINSONS HOTELS & RESORTS
Branch Manager - Gohotels Ortigas-
Mr. Anthony Cabrera
BUREAU OF IMMIGRATIONS PH
Acting Chief- Student Visa Section-/-
Event Launch
DEPARTMENT OF TOURISM
Ultra Light Aircraft
ANGELES CITY FLIGHT CLUB : RP-S1456
2015
Event Organizer - Eleventh Hour
“Reviving the Last Chance Tourist Destinations In the Philippines”
Mock Tour Guiding
Shangri-La Hotel Operations & Management Exposure
2013
MacroAsia Catering Services
(Other Trainings/ Seminars available upon request)
HOBBIES
Travelling & Drone
Flying
Scuba Diving
&Trekking
Vlogging, Video &
Photo Editing
Cycling
Muay Thai
