I'm Cole a detail-oriented and proactive Virtual Assistant with 1 year of hands-on experience providing administrative support and customer service in a remote setting. Skilled in managing calendars, handling email correspondence, scheduling appointments, and performing data entry with high accuracy. Proficient in using CRM tools such as MyCase, Casepeer and Clio to manage client relationships, update contact records, and streamline communication. Known for excellent organizational skills, time management, and the ability to multitask in fast-paced environments. Committed to delivering high-quality support to help businesses grow and operate smoothly.