Customer Service Representative • Phone Support • Qualfon Philippines, Inc.
Tasked to answer customer queries via phone.
Customer Assistance Specialist • Phone Support • SPI Global, Inc.
Tasked to answer customer queries and take orders via phone and email.
Customer Care Expert • Chat and Email Support • Students Only Philippines
Tasked to answer customer questions and concerns via email and chat.
Service Excellence Department • Language and Product Trainer • BGComm Contact Solutions, Inc.
Tasked to create training manuals and give training sessions to new employees as well as re-training employees that have low productivity.