Clyde Hubbard
Client Relations & Cybersecurity Professional
Email: C_M_Hubbard @yahoo.com
Phone number: -
Linkedin.com/in/clyde-hubbard
Motivated and adaptable team player with a robust background in customer relationship management, employee
development, mortgage & cybersecurity. Excellent transferable skills in communication, risk management, policy
formulation and procedural adherence. Leveraging a Business Administration degree and hands-on experience in customer
solutions, security measures and analytical abilities to enhance operational efficiency. Eager to apply my expertise in
customer service, data analysis and process optimization to contribute to your Company’s operations.
Training and Certifications
● CompTIA Security+ SYO-701
● Licensed Notary & Certified Loan Signing Agent
● Google Cyber Security Certificate: Includes Linux, MySQL, and Python hands-on labs.
● Forage Virtual Experience Programs (see pages 2)
Professional Experience
Notary Loan Signing Agent - Self Employed
●
2016-Present
Execute secure, error-free real estate transactions, demonstrating exceptional attention to detail and adherence to procedures
and timelines
●
Developed and documented procedural playbooks for scheduling and loan document execution, showcasing analytical skills
and a methodical approach to enhancing operational efficiency.
●
Manage notarial procedures with utmost integrity, ensuring the security of sensitive documents, reflecting the meticulous
nature required for effective time management to meet deadlines.
Operations Manager - Penske Truck Leasing
●
2018 - 2021
Spearheaded the development of strategic customer solutions for local and national accounts, directly contributing to a 17%
increase in customer retention by enhancing service delivery and operational efficiency
●
Managed large-scale fleet, achieving a 12% improvement in fleet productivity and regulatory compliance through meticulous
oversight, teamwork and innovative risk management strategies.
●
Drove new business growth and fortified existing customer relationships, resulting in a 28% uplift in business volume by
implementing targeted engagement and satisfaction initiatives.
Loan Processor - The Money Source
●
2018
Proactively managed large loan pipeline by communicating with clients and managing uploaded conditions. Reviewed, cleared,
rejected and re-requested conditions received. Uploaded, labeled and organized files in DocV
●
Completed undisclosed debt monitoring and updated 1003, LT/1008, re-ran final DU/LP, LQA, validated LDP/GSA/CAIVR
●
Completed back-office pre-closing functions including, but not limited to: review of closing protection letter, homeowner
insurance policy, title commitment, lock reconciliation, review and reconciliation of most recent GFE, receipt and review of
Closing Request Form and preliminary HUD 1, validation of accuracy of tax escrows, worked closely with Underwriters,
Account Executives, Settlement Agents, Loan Officers and Closers to ensure requirements were met for smooth loan closings.
Education
Bachelor of Science, Business Administration, William Jewell College
Skills
Customer Service - Access Control – Conflict Resolution - Application Security – Communication – Data Structures –
Critical Thinking - Email Security Fundamentals – Organization - Open Source – Cooperation - Exploratory Data Analysis
– Time Management – Text Based ML Models – Leadership - Web Application Development – Presentation - Teamwork
Projects
● Implementing a Soc Automation.
● Source: https://GitHub.com/clydehubbard1/Soc-Automation
Forage Virtual Experience Programs
JPMorgan Chase & Co. Cybersecurity Completion Certificate
See simulation here: https://www.theforage.com/simulations/jpmorgan/cybersecurity-0acj
Skills
Access Control
Application Security Hygiene
Data Structures
Email Security Fundamentals
Exploratory Data Analysis
Open Source
Text Based ML Models
Web Application Development
Presentation
Telstra Cybersecurity Completion Certificate
See simulation here: https://www.theforage.com/simulations/telstra/cybersecurity-cyyo
Skills
Python
Compliance
Cybersecurity
Data Analysis
Design Thinking
Detection & Response
Governance
Incident Reflection
Incident Triage
Network Analysis
Problem Solving
Communication
Research
Risk
Root Cause Analysis
Security Engineering
Software Development
Solution Architecture
Strategy
Teamwork
Datacom Cybersecurity Job Simulation
Completed a simulation focused on how Datacom's cybersecurity team helps protect its clients
Investigated a cyberattack and produced a comprehensive report documenting findings and outlining key
recommendations to improve a client's cybersecurity posture
Conducted a comprehensive risk assessment
ANZ Australia Cybersecurity Management Job Simulation
Completed a simulation focused on identifying cybersecurity threats at ANZ
Investigated e-mails to report suspicious items
Analyzed a Packet Capture file using an open-source tool to identify and investigate any potential threats
Mastercard Cybersecurity virtual experience program
Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team
Helped identify and report security threats such as phishing
Analyzed and identified which areas of the business needed more robust security training and implemented
training courses and procedures for those teams
