Clinton Ogalo

CLINTON OGALO Executive Virtual Assistant Phone no: - | E-mail address:-Professional Summary Organized, proactive and dependable Executive Virtual Assistant with over 3 years of remote administrative experience supporting business leaders, head of institutions and virtual teams. Skilled in Calendar and E-mail Management, Online Research, Customer Communication, Task tracking and Document handling. Adept at working independently, managing time effectively and incorporating digital tools to optimize business operations. Dedicated to maintain professionalism and confidentiality across all tasks. Core Skills           Calendar & E-mail Management Administrative support Online research and Lead generation Project and Task Management Customer Support Communication and coordination Microsoft office & Google Workspace Time management Zoom and Skype Typing speed: 60+WPM Professional Experience Virtual Assistant & Chat Moderator Cloudworkers Chat Moderation Company - Remote January, 2021 – March, 2024.  Handled real-time chats and moderated conversation across multiples inbox with professionalism and accuracy.  Supported international clients with administrative tasks such as scheduling meetings, basic data management and reporting.  Maintained confidentiality and upheld service policies in sensitive interactions.  Offered 24/7 reliable availability for clients in different time zones.  Build a rapport with users and ensured high user satisfaction. 1|Page Freelance Administrative Assistance Self-employed –Remote August, 2020-Dec, 2020      Support small business owners with E-mail management. Developed customer inquiry responses. Facilitated bookkeeping strategy among business owners. Managed content scheduling and communication follow-ups for online service providers. Conducted competitive research and organized findings into reports. Education Bachelor of Education (Arts) Tarawa University-Kenya Second Class Upper Division – -) High school certificate God Oleo Secondary School- Kenya -) Certification and Training  Online Freelance essentials Amira Digital Program-Kenya  Digital Marketing Skills Google Digital Skills for Africa  Time Management and Productivity Coursera Languages  English (Fluent)  Swahili(Fluent) 2|Page Referees MR. PAUL SURE MD. J. KIOGAORA Head of Institution Deputy Head of Institution GOT ADUNDO JSS MATETU JSS Phone: - Phone: - 3|Page