- Reply rate:
- 28.57%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 35 years old
- Location:
- City Of Naga, Cebu, Philippines
- Experience:
- 5 years
Clintfloyd Eleccion-
Summary
Experienced and reliable customer service officer with extensive experience
assisting in a busy call center setting. Strong dedication to helping customers
resolve issues and cultivating a positive company image. Excel in both team
environments and alone. Proven ability to listen attentively, solve problems quickly
and efficiently, and create high-quality professional relationships with callers. Fully
committed to following company procedures and winning loyal customers.
● Problem-Solving Skills
● Communication skills
● Works well as part of a team
● I am flexible in my working hours
● I take steps to complete tasks without supervision.
● I can handle multiple tasks daily.
● I am good at working under pressure
Work Experience
Senior Customer Service Associate
Fusion BPO Services PH - OfficeDepot Aug 2015- Aug 2016
- Technical and sales specialist
- Market and make a sale regarding the service plan
- Enticing every client to upgrade their service or plan
- Make a sale for add-on
- Assist with billing issues
Fortune Builder - Freelance
Appointment Setter - Sept 2017- Aug 2018
- Provide customers with scheduling options
- Guide customers through the online registration process
- Deliver world-class customer service with each interaction
- Outbound calls
Customer Service / Technical Support
Concentrix - Comcast PH - Oct 2019 - July 2020
- Technical and sales specialist
- Market and make a sale regarding the service plan
- Enticing every client to upgrade their service or plan - Make a sale for add-on
- Assist with billing issues
Real Estate Agent - Freelance
Leadspring ISA, PH - Aug 2020- Aug 2021
- Booking/scheduling appointments for a potential home listing
- Advise clients on market conditions - Outbound calls
All Around Savings Sept 2022 - Nov 2024
-
specializes in getting the employee retention grant, a refund of their payroll taxes
for retaining their W2 employees despite the COVID-19 shutdowns
B2B cold caller
Educational Background
Bachelor of Science in HRM Associate - Undergrad -
