CLIFFORD JAMES PASTOR
Virtual Assistant
--Baguio City, Philippines
PROFESSIONAL SUMMARY
Over 6 years’ experience of working for Private, Government Agencies and Engineering & Construction
Company as a Technical Support and Admin Staff. 3 years’ experienced as a Technical support offering
extensive experience and thorough knowledge of different operating systems, hardware, desktop
peripherals, IT network systems, providing technical hands-on capabilities with: installation and
configuration, remote monitoring, help-desk customer service tech support, maintenance and
troubleshooting having outstanding communication skills to interact both with clients and company and
3 years’ experience working in Clerical and Administrative capacities, Profound knowledge of
documenting information and filing records manually and electronically, Experienced in data entry
activities and associated software.
AREAS OF EXPERTISE
Computer Systems Servicing
Windows Server Management
Graphic Design
Clickfunnels Management
General Administrative Support
Customer Support
WordPress Management
Social Media Management
WORK EXPERIENCE
Virtual Assistant
Vector Kingz LLC/Matrx LLC - Jacksonville, Florida, USA | March 2018 to present
Customer Support (Email Support/Freshdesk)
Add Video Content Modules in ClickFunnels
Delete and Modify Membership Subscription in ClickFunnels and Stripe
Monitor and Modify Payments on Stripe
Zoom Video Conference Hosting and Recording
Video Uploading on Youtube Channel
Senior Computer Technician
Al Rushaid Construction Co. Ltd. - Kingdom of Saudi Arabia | June 2015 to December 2017
Maintain, Monitor and Manage the Server and Networks.
Assist to develop and maintains installation and configuration procedures.
Maintain and Implement Company Policies and Procedures to End Users in Project Assignments.
Assist to perform daily system monitoring, verifying the integrity and availability of all hardware,
server resources, reviewing system and application logs, and verifying completion of scheduled jobs
such as backups.
EDUCATION
Bachelor of Science in Information Technology, March 2010
Northeastern College
