I’m an experienced IT support specialist with over 8 years in the tech industry, specializing in network troubleshooting, router and VLAN configuration, VPN setup, and remote technical support. I’ve worked closely with business clients, resolving complex connectivity issues and ensuring minimal downtime.
My top skills include:
Network Troubleshooting & Configuration (routers, switches, VLANs, access points)
Customer & Technical Support via phone, email, and chat
Remote IT Support for Windows-based environments
Documentation and creating network topology references
Communication & Client Handling with a calm, professional approach
I’m passionate about solving technical problems, learning new systems, and supporting businesses in maintaining stable, secure networks. I enjoy working on projects involving network setup, remote user support, and improving technical documentation for teams.
I’m currently looking for remote roles where I can contribute my expertise in IT support, network operations, or technical helpdesk—preferably in a long-term capacity with a collaborative and growth-oriented team.