Cleo P Claro

I am a Risk Operations Analyst with experience identifying operational vulnerabilities, analyzing complex data patterns, and implementing risk-mitigation strategies that enhance organizational efficiency and compliance. I specialize in detecting irregularities, improving internal controls, and supporting decision-making through data-driven insights. And also I am a dedicated Customer Service Representative with strong communication skills and a commitment to delivering exceptional customer experiences. I specialize in resolving inquiries efficiently, building rapport, and ensuring customer satisfaction through empathy and problem-solving.