Clement Tang Qi Zhi
Birth date: 23rd October 1997
Kuala Lumpur, Malaysia
Email:-📞: -
Professional Summary
Experienced Data Analyst with expertise in data analysis, statistical modeling, machine learning,
and data visualization. Strong background in logistics, supply chain management, customer
experience, and risk analysis. Proficient in SQL, Python, and Advanced Excel/Google Sheets
for data-driven decision-making and process optimization. Skilled in marketing research, trend
analysis, and business intelligence to support strategic growth.
Work Experience
TechV Solution Sdn Bhd - Senior Data Analyst
February 2025 – Present
Leveraging data to drive business insights, optimize operations, and support strategic marketing
initiatives.
•
Data Management: Collect, clean, and maintain large datasets, ensuring accuracy and
integrity for data-driven decision-making.
•
Data Analysis & Visualization: Utilize SQL, Python, and Advanced Excel/Google
Sheets to analyze trends, track key performance indicators (KPIs), and provide actionable
insights to stakeholders.
•
Marketing Research & Business Intelligence: Conduct competitive analysis, industry
benchmarking, and customer behavior analysis to support marketing strategies and
business expansion.
•
Process Optimization: Identify inefficiencies in workflows and implement data-driven
solutions to enhance operational efficiency and performance.
•
Dashboard Development: Design and maintain interactive dashboards using BI tools to
provide real-time insights and monitor business performance.
•
Collaboration & Stakeholder Engagement: Work closely with global teams, including
marketing, sales, and product development, to support data-driven decision-making and
strategic planning.
Cargill Food Ingredients Sdn. Bhd. - Customer Experience Specialist
June 2023 – January 2025
Enhanced customer satisfaction and optimized supply chain operations for global markets,
including China, Australia, New Zealand, Europe, the USA, Singapore, Bangladesh, UAE, South
Africa, Cambodia, India, and Egypt.
•
Order & Logistics Management: Served as the primary contact for order management,
coordinating with logistics providers and offshore units to ensure seamless processing of
orders for cocoa, oils, starches, sweeteners, and texturizers.
•
Data Analysis & Reporting: Analyzed data trends to improve processes and enhance
customer experience. Maintained sales, inventory, and performance reports, supporting
demand forecasting.
•
Inventory & Compliance: Managed warehouse inventory, conducted stocktakes, and
ensured accurate reconciliation.
•
Issue Resolution & Improvement: Led customer issue resolution and claims
investigations, implementing workflow standardization.
•
Customer & Financial Coordination: Ensured payment compliance, coordinated with
the credit team, and managed invoicing through SAP and JDE.
Apical (Malaysia) Sdn Bhd - Shipping Executive
July 2021 – May 2023
Provided analytical support and coordination for international supply chain operations, focusing
on Europe, Egypt, and the Mediterranean regions.
•
Data Analysis & Reporting: Analyzed logistics data to identify trends, inefficiencies, and
cost-saving opportunities.
•
Contract & Documentation Management: Managed trade contracts, export-import
documentation, and compliance processes.
•
Logistics Coordination: Oversaw shipment planning, route optimization, and
coordination with suppliers and logistics providers.
•
Performance Monitoring: Developed and monitored key performance indicators (KPIs)
related to shipment timelines and transportation costs.
•
Problem Solving & Risk Management: Addressed disruptions in logistics operations
and monitored market conditions.
Alphatel Global Sdn Bhd, - Junior Risk Analyst
July 2020 – June 2021
Specialized in data analysis and fraud prevention, supporting decision-making across
departments.
•
Data Analysis & Insights: Conducted data analysis to identify trends and detect risks.
•
Fraud Detection & Prevention: Monitored financial transactions and user behavior to
prevent fraudulent activities.
•
KYC Verification & Compliance: Ensured adherence to AML and data protection
policies.
•
Risk Monitoring & Control: Assessed abnormal data trends to manage potential risks.
•
Reporting & Collaboration: Prepared reports and collaborated with teams to implement
risk management solutions.
Education
Universiti Malaya, Kuala Lumpur - Master of Data Science
March 2023 – December 2024
CGPA: 3.82
National Defense University of Malaysia, Kuala Lumpur - Bachelor of Science
(Hons.) in Logistics and Maritime Transportation
September 2017 - December 2020
CGPA: 3.76
SMK Sacred Heart, Sibu, Sarawak - STPM
May 2015 - December 2016
CGPA: 3.84
Certifications & Achievements
● Reserve Officer Training Unit (September 2017 - 2020)
● Google Data Analytics Professional Certificate
Language
● English
● Mandarin
● Malay
