enterprise B2B portfolios in US, EU, and APAC markets. Delivered $180,000+ ARR through strategic renewals, sustained 95%+ CSAT and 0% churn across 200+ monthly client interactions, and accelerated time-to-value for 50+ accounts through structured QBR cadences and customer health score frameworks. Drove 90% team performance improvement within 90 days — sustained over 6 months with zero attrition. Cross-functional fluency across SaaS, HR Technology, RevOps, and healthcare environments. Proficient in Salesforce, Zendesk, HubSpot, ServiceNow, Python, and SQL. Immediately available for global remote roles.