Clemencia

Clemencia Anitha Joseph Dhanaraj E-Mail:-Mobile: - PERSONAL SUMMARY A highly motivated and innovative individual with a master’s degree looking for a position as a Quality Assurance Analyst/Test Analyst. I strongly believe that this role will be the opportunity to reach towards my goal and to utilize my skills which I gained through more than ​8​ years of experience in the field of software quality assurance​ ​and willing to take challenging opportunity through which I can exhibit my own reality and creativity to find myself well recognized. CAREER SUMMARY ● Proficient knowledge in Software Testing Life Cycle and Bug life cycle. ● Proficient in Test Planning, Test Case Design, Test Management, Test Execution, Reporting Aspects, Resources Management, Status Reporting to Senior Management. ● Experience with Agile Scrum and Waterfall methodology. ● Solid Practical Experience in the formal Test techniques in Functional, Regression, System, Smoke, and Cross browser testing. ● Worked in tools HP Quality Center ,Testrail, JIRA, using VCENTRE(VMware workstation). ● API testing (REST), with the ability to write POST queries to read JSON objects, in POSTMAN. ● Possess good communication and interpersonal skills. ACADEMIC QUALIFICATIONS MSc. Engineering Management (Commendation) Nottingham Trent University, United Kingdom. BE. Computer Science and Engineering (First Class with Distinction) Anna University, Chennai. CERTIFICATIONS ● ISTQB Certified Tester – Test Manager(CTAL–TM) ● ISTQB-Certified Tester Foundation Level(CTFL). ● HP Quality Center 9.2 Certification. ● HP QC ALM V11 Certification. ● Sun Certified Java Programmer (SCJP) SE5. ● Business English Certificate (BEC)-Level 1. WORK EXPERIENCE Company : Crossover for Work, United States Project : KM AMS(Audience Management System) , Manuscript ,Power Steering QA Role : QA Manual tester Duration : Sep 2018 to Aug 2019 Responsibilities​: ● ● ● Understanding the business requirements and analyzing them to convert it to test scenarios. Preparing test cases based on the E2E scenarios. Involved in Functional testing, regression testing , API testing (REST). ● Executing the test cases in Testrail and reporting the defects in JIRA. ● Reporting the daily status in the meeting. Company: Tata Consultancy Services Limited (TCS) , Chennai ,India. Project : TCS Internal Project Role :Test Analyst Duration :Aug 2017 to Aug 2018 Responsibilities​: ● ● ● Understanding the business requirements and analyzing them to convert it to test scenarios. Preparing test cases based on the test scenarios. Involved in Functional testing, regression testing ● ● Executing the test cases using QC and reporting the defects. Reporting the daily status in Scrum meeting. Client: Royal bank of Scotland (RBS),UK Project :Williams & Glyn Delivery Test Quality Assurance Role :Assurance Quality Analyst Duration :June 2014 to Dec 2015 Description: RBSG is required by the European Commission to dispose of approximately 315 branches. A sale to a consortium of investors, led by global financial services specialists ‘Corsair Capital’ and ‘Center Bridge Partners’ has been agreed, and a new bank “Williams & Glyn”, will be created. To support this, RBSG has embarked on a change Programme called “Williams & Glyn Delivery Team” to create not just the IT, but the complete bank operations as a new and separate business. Test Quality Assurance is the process by which the TQA team measure that testing is thorough, complete and of sufficient quality to enable successful negotiation of both our internal Project Gates and Attestation checks and external FCA audits. This is a key dependency for the granting of a Banking License to Williams & Glynn and reduces the risk of production issues for either Williams and Glyn or the retained bank. Responsibilities​: ● ● ● ● ● ● ● ● Verified that the requirements defined in the Strategy, Approach and Design documents are delivered and tested. Verified that all mandatory and project defined artefacts include the correct content, are of acceptable quality, and are reviewed, approved, signed-off and stored in accordance with the prevailing guidelines and standards. Verified that the correct test services are provided, i.e. that the correct environments and data are built, and that the supporting processes, e.g. defect management, are in place to facilitate the execution of testing. Verified that testing coverage is sufficient and consistent across all increments / cycles Ensure that any gaps in the testing procedures are identified and closed Ensure that full traceability is built using, and demonstrable via, the test management tool (QC or ALM) Provide oversight of the third party quality management functions (IBM for target and TCS for Source) Provide support and guidance to the test execution teams. Client: Standard Life, UK Project : Lifelens Role : Test Analyst Duration : Dec 2012 to May 2014 Description: Lifelens is a Standard Life’s global corporate benefits platform. Standard Life offers a range of products including Personal Pensions, Self Invested Personal Pensions (SIPPs), Stock & Shares ISAs and Investment Bonds. It offers a range of savings options, flexible benefits, online payslips, total reward statements, planning and modelling tools, product collateral and educational material. Responsibilities​: ● ● ● ● ● ● ● ● ● Understanding the business requirements and analyzing them to convert it to test scenarios. Preparing test cases based on the test scenarios. Involved in Functional testing, regression testing Executing the test cases using QC and reporting the defects. Reporting the daily status in Scrum meeting. Involved in discussion with business analysts in requirements review. Done PI(Process Improvements) which saved time and effort. Reporting testing metrics on monthly basis. Involved in process related activities IPMS activities, Audit, Project management. Project : Pensions Reform Role : Test Lead/Test Analyst Duration : Feb 2012 to Nov 2012. Description: Pension Reform is employer’s duties to enroll eligible employees into Qualifying Pension scheme (QWPS) Pensions Reform will see the employers having to automatically enroll employees into either their company pension plan or QWPS with Opt out rights. Responsibilities​: ● ● Owning responsibility in handling offshore team and involved in preparing Estimation, Detailed Test Plan ,Test design. Reporting the daily status in Scrum meeting. ● Documenting the execution report, daily project progress status report and weekly status report etc. ● Daily reporting to onshore and offshore project managers ● Have highlighted the slippages (if any) and provided proper root cause analysis at the end of every iteration ● Experienced in preparing testing artifacts like detailed test plan, test scenarios, test cases, test completion report etc. ● Responsible for tracking the defects logged by the team members. ● Have done system and regression testing. Project :Lifelens-Planning Tools Role :Test Analyst Duration​ :​April 2010 to Jan 2012. Description: Planning Tools: Planning Tools enables employees to understand outcome of pensions, savings and investment against their goals. OnTrack:"Ontrack" is a pension modelling tool that will help us to set our financial goal for retirement. Fund Selection Tool​:​ The Fund Selection Tool (FST) is a web based tool which allows the users to research and select funds. Responsibilities​: ● Understanding the business requirements and analyzing them to convert it to test scenarios. ● Preparing test cases based on the test scenarios. ● Involved in Functional testing, Cross browser testing using VCENTRE (VMware workstation). ● Executing the test cases using QC and reporting the defects. ● Reporting the daily status in Scrum meeting. ● Coordinating with onsite coordinator for queries and issues. ● Documenting the execution report, daily project progress status report and weekly status report etc. Company:​ ​Cognizant Technology Solutions (CTS), Chennai, India Client: CCC (Certified Collateral Corporation) Information Service, USA Project :Travelers COPART(CPRT) Salvage Interface Role :Test Engineer Duration :Nov 2009 to Dec 2009. Description: An interface for insurance companies to process salvage claims. Insurance companies directly send their salvage assignment requests to CCC for processing(Status update).They can also send their salvage assignment by calling vendors(Manual assignments). Responsibilities​: ● Involved in GUI testing of salvage interface. ● Executed the test scripts, tracked and reported the defects using Rational Clear quest. Project :Subrogation Role : Test Engineer Duration : Sep 2009 to Nov 2009 Description​: Subrogation refers to an insurance company seeking reimbursement from the person or his insurance company who is legally responsible for accident after the insurer has paid the claim amount to its insured. Subro-handler in the insurance company will estimate the amount to be recovered from person responsible for accident. Responsibilities​: ● ● ● Involved in GUI testing, of Testing the letters creation ,setting up user( subro handler) profile modules. Executed the test scripts, tracked and reported the defects using Rational Clear Quest. Involved in defect retests. Company: HCL technologies, Chennai, India. Project :​ IPMS (IP Management System) Role : Test Engineer Duration : Jul 2008 to Aug 2009. Description​: Intellectual Property Management System (IPMS) is a repository and a tool to register fresh Ideas from across organization .The application encourages people across organization to come up with Ideas and the ones which are found feasible are set into development phase and as an outcome the organization is benefited from the revenue generated from the Ideas on which the organization invests. Application has a well defined process through which the Ideas are filtered. The final tested product is rolled out in ​http://www.myhcl.in​. Responsibilities​: ● ● ● ● ● Project Tested the workflow, Reports in the application. Done Performance Testing (manual) for page loading, Report generation based on Inputs given. Checked the security (authentication, access permissions) of the application by setting up different user profiles. Involved in Regression, GUI, User Acceptance testing phases. Gained good experience in test script preparation, defect tracking and reporting. :IP Planning System (IPPS) Role : Test Engineer Duration :Apr 2008 to Jun 2008. Description: IP Planning System (IPPS) is an application to capture the IP planning details for the financial year in different levels of organization (Level1, Level2, and Level3).This https enabled application is developed on J2EE Technology using Tomcat5.5 as the web server and MySQL as the backend. Responsibilities​: ● ● ● ● Prepared test scripts based on the functional requirements. Actively involved in the Regression, GUI testing phases. Raised defects, reporting them and tracking the same to completion. Checked the security of the system by setting up different user profiles. Project :IP Vault Sustenance Role :Test Engineer Duration : Sep 2007 to Mar 2008 Description: Intellectual Property (IP) Vault tool is an internal application developed to manage the IPs generated across HCL. IP Vault supports a subset of IPMS features sufficient to manage and track IPs and generate reports. This tool is developed using Java, J2EE. ​Responsibilities​: ● Prepared test scripts to suit the functional requirement. ● Executed the test scripts, reported the defects and tracked the same with the development team. ● Involved in GUI, regression testing phase.