Experienced Executive Assistant and Customer Success professional with 15+ years supporting executives, managing operations, and driving client satisfaction. Strong background in calendar management, CRM administration, customer support, billing, and workflow optimization. Over 10 years in sales roles, including pipeline management, client onboarding, and revenue retention. Reliable, detail-oriented, and proactive, with a proven ability to support distributed teams and fast-paced startups. Core Skills & Tools Executive Support: Calendar management, inbox management, travel coordination, meeting prep, reports Customer Success: Onboarding, support, retention, upselling opportunities, ticket resolution Sales: Lead qualification, CRM updates, follow-up, pipeline management, cold/warm outreach Operations: Process improvement, documentation, vendor coordination, scheduling Tools: HubSpot, Salesforce, Zendesk, Calendly, Slack, Google Workspace, Notion, , Trello, Zoom..