Claudine M. Ando

I have experienced working as a customer service representative, market researcher and appointment setter. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with them is not easy and it's even harder when there are no verbal or physical cues to be follow. I've demonstrated success in responding to customer's telephone queries in an accurate and timely manner. Not just that I always make sure that I addressed all of the customer's concern without lacking empathy. I am confident that my oral and written communication skills will help me to contribute a lot in your company.