Claudine Ann Marie de Guzman

Hi, I'm Claudine Ann Marie de Guzman! About Me Experience ESL Tutor | Part-time VA | Freelance Writer Freelance Writer at Wordmasters.io Telephone - Email - Address Quezon City, Philippines VA - Marketing Analyst (part-time) https://facebook.com/claudine.dugayo.deguzman @claudz_oasisandangels https://www.linkedin.com/in/claudine-ann-marie-deguzman-62ab47154/ A well-rounded creative fully-committed to offering quality service and work. Always curious and eager to learn more tricks and pick up new skills from anyone - regardless of the industry they're working in. Skills Aug 2018-present Ensure that customers have the best possible experience using the company's websites and funnels. Online ESL Tutor (flexible schedule) https://facebook.com/OasisAndAngels/ Oct 2018-present Grab topics from the Project Pool and write articles about it following the instructions from the Project Manager. March 2017-present Sharing my knowledge to Japanese students to ensure that they are achieving the best possible techniques in learning English and enhancing their speaking skills. Email Support Representative Aug 2015-March 2017 Provide quality service to ride-sharing drivers and riders with their trip concerns via email and adjusting the trip fares when necessary; assist my teammates to ensure their responses are in accordance to the quality standards before sending them. Customer Service Representative - Ensure that our clients gets the highest possible assistance and resolution regarding their inquiries. Medical Transcriptionist Nov 2013-Feb 2014 Transcribe dictated reports and translate medical jargon and abbreviations in their expanded forms. Edit as necessary and return reports in electronic form to the dictator for review and signature or correction. General Transcriptionist March-Aug 2012 Transcribe phone tags/voicemails to be delivered to the customers clearly through e-mails or text message by the client. MS Office Transcription Canva Zendesk Lumen5 Basic Clickfunnels Offeo Basic Mailchimp BA in Communications, Saint Louis University Trello Facebook Marketing Pines City Educational Center (now PCC) Tailwind Hootsuite Buffer Basic Adobe InDesign Education BAGUIO CITY, PHILIPPINES - UNDERGRADUATE - BAGUIO CITY PHILIPPINES Success means having the courage, the determination and the will to Basic Adobe Photoshop Google Drive become the person you believe you were meant to be. ~ George Sheehan