Claudia Mc Farlane

I’m a passionate Customer Service Specialist with years of experience helping businesses create smooth and enjoyable customer experiences. My background includes inbound and outbound support, billing assistance, troubleshooting, and appointment setting. I’ve worked with tools like Zendesk, Shopify, and Gorgias, and I adapt quickly to new systems.

I pride myself on clear communication, patience, and problem-solving, whether it’s answering questions, resolving issues, or guiding customers step by step. My goal is to make every interaction feel professional, friendly, and supportive while representing the brand in the best light.

I’m excited to connect with companies that value strong customer relationships and are looking for someone dependable, approachable, and dedicated to providing excellent service.