Claudia Lucía Espinoza Pérez
Cell phone:-
Email: lucianmusiikigmail.com
Summary
Date of Birth: March 12th, 1991
Age: 29
Address: Km 12 Crr Sur, Colonia Serranías, Managua, Nicaragua.
Marital Status: Single
Languages: English, Spanish
Work Experience
Marzo 2016 - Actualidad
Freelance
Digital Marketing and Social Media Strategist
Managua, Nicaragua
Tasks Including:
Management of Social Media Accounts and social media campaigns following a budget (Facebook Ads, Instagram Marketing)
Creation of Marketing Strategies
Design and edition
Market Targeting
Promotion of Products / Services
Increased conversion through advertising
April 2019 – June 2019
Company: Geo Strategy Partners; Managua, Nicaragua
Position: Marketing research analyst for limited period contract
Tasks Included:
Market research
Data analysis
Measuring effectiveness of marketing strategies
Manage leads
Coordinating client interviews with company’s director
Present findings and results while meeting a deadline
August 2018 – February 2019
Company: Connect International; Managua, Nicaragua Position: Account Recovery agent for health Services rendered at U.S facilities
Tasks included:
Managing debtor’s information and documents in a proper manner
Setting up financial arrangements
Coordinating arrangements with management
Managing computer systems to organize information and records
Processing payments
Meeting monthly goal and exceeding it
October 2016- March 2017
Company: Concentrix; Managua, Nicaragua
Position: Technical and Customer Service for technological brand
Tasks included:
Placing orders
Processing electronic payments
Troubleshooting
Strong attention to detail and prompt assistance
Handling online accounts
Proper manage of Customer Support Systems and programs
December 2014- July 2016
Company: Sitel; Managua, Nicaragua
Position: Sales Agent at Choice Hotels/Equifax
Tasks included:
Organizing proper sales efforts
Closing sales
Handling online accounts
Processing electronic payments
Meeting monthly goal and exceeding it
Retention of customers
Post Graduate Education
-
Managua, Nicaragua
Completed
Universidad Americana (UAM)
Bachelor’s Degree in International Relations and Diplomacy
Additional Education…………………………………………………………………….
2004 – 2006
Managua, Nicaragua
Universidad Centroamericana (UCA)
Certification of English as Second Language
2002 – 2006
Managua, Nicaragua
Colegio Calasanz
High School
Skills
Social Media advertising campaign management
Digital Marketing Knowledge
Microsoft Excel
Design and Photo Editing
Sales
MS Office
Intermediate German
Computing
Target analysis
Strong interpersonal skills
Strong analytical thinking
Personal References………………………………………………………………………..
Roberto Guerrero Goussen – Digital Marketing Freelancer
Phone: -
Miriam Elena Cano – Business Owner
Phone:-
Noemí Espinal – Library Director at Universidad Americana
Phone:-
