Claudia Deschamps

As a passionate Scrum Master and Servant Leader with over 15 years of experience driving large complex enterprise-wide projects, I thrive on guiding teams toward success through collaboration, mentorship, and a deep understanding of Agile methodologies. My expertise spans across multiple lines of businesses including Telecommunications, Call Center Technology, Corporate Retirement & Wealth Management, Technology Consulting, Financial Services, Business Management, Banking, IT Risk & Compliance, Mobile Solutions, and Healthcare.

I specialize in coaching teams through Scrum and Kanban frameworks, helping organizations embrace lean principles to be able to shift to a more value-driven mindset. From defining "done" criteria to facilitating decision-making and problem-solving, I ensure that teams stay accountable to their sprint goals and PI objectives.

I have a knack for identifying opportunities that elevate team effectiveness and workflow productivity. My hands-on approach, coupled with a proven ability to deliver complex projects on time, has equipped me to lead teams with a strong focus on continuous improvement and high-value outcomes. I am committed to helping organizations embrace business agility, drive efficiency and sustainable growth.