Claudia Bamba

Claudia Bamba (240)-- OBJECTIVE: QA Test Analyst/Software Test Engineer with 10 years of experience in Manual and Automated Testing of web based and client/server applications, mobile applications in various industries, projects, and environments. Extensive experience in requirements-driven and agile requirements-independent testing, User Acceptance Testing, acceptance testing, production shakeouts, developing requirement traceability Matrix (RTM) and defect tracking and test result analysis. Seeking to obtain a challenging position that will enable me to apply my experience and IT skills in the area of systems quality assurance (SQA) to deliver quality software METHODOLOGIES, FRAMWORKS & CONCEPTS Capability Maturity Model Integration Level 3Service Oriented Architecture (SOA) Software Development Lifecycle (SDLC)Regression Testing, Integration Testing Unit Testing, Functional TestingAcceptance Testing, Load Testing Performance Testing, Stress TestingAlpha Testing, Beta Testing Change Control ProcessChange Control Board Governance Rational Unified Processes (RUP)Agile Testing Methodology Software/hardware Skills Testing Tools: HP Mercury Quality Center, Rational Functional Clear Quest, Clear Case, Team Foundation Server, Github, Postman, Android Studio 2.x CM & Requirements Tools: DOORS, Serena Team Track and Rational Clear Case. Office Tools: MS-Word, MS-Visio, Excel, MS-Project, PowerPoint, Outlook, MS-Access, Google Sheets, Google Docs Operating Systems: Windows 2000/XP/Vista/7, Unix Solaris, Linux Databases: SQL Server 2005, Oracle 10g, MS Access, MySQL 5.x Programming Languages: J2EE, Visual Basic, VB.Net, TSQL, PL/SQL, ANSI SQL Other Technologies: Business Objects Crystal Reports, MS-SharePoint Key Qualifications: Experienced in defining and documenting functional and business requirements, requirement specification, data analysis/models, and design documents. Expertise in writing system integration Test plans, Test Cases, and generating software defects reports using Clear Quest, Clear Case and Team Foundation Server. Experience in managing and defining configuration management processes, change control board and governance. Broad experience in using different testing skills such as, regression, user acceptance, compliance testing, positive and negative testing, WhiteBox and Blackbox testing. Experienced working in CMMI level3 and ISO 9001 process environments Knowledgeable in testing Enterprise Resource Planning (ERP) and Customer Resource Management (CRM) systems. Strong knowledge of various SDLC methodologies (Waterfall and Agile) Strong leadership skills as well as a good team player with excellent problem solving skills, technical, oral & written communication. Strong ability to adapt new technology quickly. EDUCATION Master of Science in Information Systems (Information/Data Management) - University of Maryland Bachelor of Science in Information Systems - Salisbury University PROFESSIONAL EXPERIENCE InfoView Data Solutions – Highland MD Software Test Manager – June 2015 to Present Roles and Responsibilities: Interacting with off shore developers daily to troubleshoot and resolve issues. Plan, monitor and track test execution progress on a day-to-day basis. Creation and design of test scenarios and test cases. Estimate test effort and coordinating testing with testers, project managers to ensure work is consistent with development and deployment schedules. Development and design of test plans specific for different computer applications. Conduct daily standup meeting for the testing team Perform mobile Apps testing and analysis defects using these testing tools: Apple xCode, Android Studio, Microsoft Visual Studio and Appery.io Defect reporting and tracking of defects on day-to-day basis using Github.com Create Mobile Apps UI Designs / Mock Ups based on requirements using Appery.io and Android Studio IDE Utilize MySQL Workbench to perform backend testing against the front end of the App. Conducts web service Testing using Postman (REST Client) to test API’s (Application Programing Interface) Performs testing on various mobile platforms (Andriod, iOS, Windows) Identifying and preparing test data for Manual and Mobile Testing. Conduct daily standup meeting for the testing team Work with clients to determine business requirements, priorities, support BI and data warehouse (DW) strategy. Northrop Grumman – Baltimore, MD Center for Medicare and Medicaid Services – Fraud Prevention System Sr. Software Tester – July 2011 to November 2014 Develop use case scenarios, test cases, based on business requirements Responsible for producing UAT (User Acceptance Testing) strategies and production of detailed UAT Test Scripts Facilitate UAT process and support nominated testers and obtaining successful sign-off from key business stakeholders Responsible for testing End to End business process flow Utilize HP Quality Center to document test cases and defects discovered during testing phase Proposes and designs root cause analysis, retesting of defects and contributes to defect management Interact with software developers to analyze defects found during testing Create Requirement Traceability Matrix (RTM) by mapping test cases to requirements in Quality Center Create Test Case Specification document, Test case design and conduct a test script walkthroughs with leads Ensure content and structure of all testing documents / artifacts are documented and maintained Leads and supports testing process such as functional testing, smoke testing, regression testing etc, throughout the development cycle Define the testing methodology for the testing team regarding new projects and programs Review the solution architecture of all releases to derive testing approach and test cases Collaborate with QA analysts to elaborate and validate test cases Gather, validate analyze and document business requirements, and project use cases, visual models, requirements specifications, and reports Collaborate with customers and developers in developing systems requirements and performing analysis activities Articulate requirements, makes recommendations for process and business flows Act as Communication liaison between the Business Representatives & Technical Team Works with business stakeholders and Business Analyst teams to design, and document dashboards, and report on project metrics. Assist with Ad-Hoc enquires as required Highland Technology Services Inc. – Gaithersburg, MD Department of Energy (DOE) – Strategic Integrated Procurement Enterprise System (STRIPES) Configuration Management Lead / Software Tester – April, 2010 to July 2011 Performs and participates in all aspects of verification of system and functional requirements gathering. Performs feature and functional testing, unit testing, regression, load and performance testing. Designs test plans which include developing scripts to enhance regression testing and feature testing. Prioritizes test requirements and organizes test cases according to release cycles Communicates testing status to the project manager and the client. Designs, develops, and deploys automated system tests to replicate real-world scenarios and user defects. Ensures detailed metrics are recorded and monitored to track the progress and outcomes of the testing process. Develops analysis to identify root causes of defects while developing resolutions. Reviews and presents new issues to Change Control Board for proper approval and communication through the change management process Conducts reviews and evaluations on current configuration management processes Provide on-going management of the configuration management plan to ensure information is controlled Institute naming conventions for the configuration items to be managed and controlled Monitors the life cycle of Configuration items, conducts meetings, updates and notifies users of all system meetings/updates Optimal Solutions and Technologies Inc. (OST) – Washington DC Federal Aviation Administration (FAA) – Delphi Project System Analyst/ Software QA Tester – January 2010 to April 2010 Performed in-depth analysis of Delphi assets against Automated Inventory Tracking System transactions Documented analyzed findings and provided supporting proofs Reviewed and Approved OST work paper analysis for accuracy and submissions Participated in documentation peer reviews for Delphi Project Created test cases, test plans based on the project/application requirements NFIP IT Service Desk/Tester – November, 2008 to January 2010 Federal Emergency Management Agency (FEMA) – National Flood Insurance Program Project Analyzed and tested NextGen Applications (Simple and Quick Access (SQANet), F2M, EzClaims) by comparing data against the current system of records Bureau and Statistical Agent data. As an IT service helpdesk consultant, I ensured that FEMA and WYO Companies received support and assisted with any inquiries they have. Responsibilities as a Software QA/Tester includes: Worked with developers and business analysts to analyze business/functional requirements Initiated and manages Requirement Peer Review based on customer implementations or changes Participated in various meetings for enhancement and modifications of applications, following client change request Created test plans based on project/application requirements Created and maintained Requirement Traceability Matrix (RTM) to correlate test cases to Requirements Actively tested NextGen applications, Flood Financial Management web applications by performing functional testing, throughout the entire software development lifecycle Detected and tracked defects using IBM Rational Clear Quest bug tracking tool Updated testing reports, improved testing processes, and continued to communicate effectively with developers Assisted in training Verification and Validation, Requirement Developments and configuration management process areas of CMMI level 3. Utilized Rational automation test tool to execute test scripts for Flood Financial Management ( Java-based application) Responsibilities as an IT Service Desk includes: Provided supported over 200 users in person and 1000 clients by telephone. Logged and tracked issues into OTRS (Open-Source Ticket Request System) Tracked the number of Service Desk calls/emails in OTRS Played a key role in ensuring a proficient workforce and significantly reducing system downtime. AWS Convergence Technologies Inc. – Germantown, MD Software Test Engineer I – July 2007 to October 2008 Performed quality control testing to support WeatherBug mobile products Performed validation of system requirements with product, development and requirements teams. Tested mobile Applications using WAP, Brew, and Device Anywhere. Utilized network sniffers such as CommView to capture network traffic on the system Created Test plans based on requirement documents Utilized web browsers such as Internet Explorer, Firefox and Safari to test widgets, Gadgets on XP and Vista PC Clients Used IBM/Rational Clear Quest and Microsoft Visio for entering Bugs, enhancements and verifying issues. Conducted back-end testing using SQL commands and CommView Created test cases that helped detect bugs early in the life cycle on Sprint J2ME applications Environment: .NET 2.0, IIS 6.0, Rational Clear Quest, VSS, Excel, Commview, SQL Server, SQL Management studio, SQL profiler, Java/J2EE, Brew App loader, Mif editor, Brew simulator, GIS Arc maps