Claudia Arenas

Claudia Arenas--. Colombia SUMMARY A seasoned administrative assistant with good communication skills, an organized multitasker, and a detail-oriented professional with a proven track record of providing exceptional support to executives, managers, and teams. My areas of expertise include calendar management, scheduling, email communication, phone correspondence, and data entry. I am an expert in Microsoft Office and well-versed in administration best practices. I am a dependable and proactive team player committed to the smooth and effective running of any job setting. SKILLS Languages: Spanish, English Strong communication verbal and written Quantitative skills Ability to multitasking Time management and organization Strong attention to detail Human relations Planning and coordination Problem-solving Budgeting and cost control strategies Ability to work independently Flexibility Adaptability Reliability Work ethic Workflow planning Softwares: Microsoft office, Google Suite, ERP, Schedulers management EXPERIENCE Administrative Assistant, Casa sobre la Roca Church, October 2021- Current Industry: Religious Managed calendar and scheduling for Pastor and managerial church members. Organized and managed email and other electronic communication. Assisted with travel arrangements and itinerary planning. Conducted research for projects and provided support for presentations and reports. Provided administrative support to other church teams. Handled correspondence, filing, and data entry. Carried out other administrative tasks as needed. Bancolombia, Teller, May 2013 - October 2021 Industry: Banking Handled consumer transactions such as deposits, withdrawals, and account transfers. Maintained accurate transaction records and balancing cash drawers. Detected and prevent any fraud or suspicious behavior. Responded to consumer inquiries and offered information about bank products and services. Helped consumers with their online and mobile banking needs. Sold additional bank products and services to customers. Processed check transactions. Reaching out to new consumers and cross-selling bank products and services Followed compliance regulations and internal procedures. Keep detailed records of consumer contacts and transactions. Maintaining and updating customer information in the bank's system Followed rigorous security protocols to protect client information and bank assets. Bookkeeper, The National Training Service Cafeteria, March 2008 - December 2012 Industry: beverages in food Maintained accurate records of accounts payable and receivable. Maintained daily cash draw balance Verified and recorded employee expense reports. Supported inventory management and tracking. Ensured that financial records were accurate and well-organized. Aided in the preparation of paychecks Assisted with payables and receivables Invoiced and payment communication with vendors and providers Bookkeeper Assistant, Electroindustrial Ltd., July 2005 - April 2006 Industry: Construction Recorded in the company's accounting systems transactions such as sales, purchases, and payments. Reconciled bank and credit card statements. Maintained accurate records of accounts payable and receivable. Contributed to the creation of financial accounts and reports such as balance sheets and income statements. Assisted with budgeting and forecasting. Assisted with year-end closing, including tax preparation and filing. Assisted with audits and ensuring compliance with financial regulations. Verified and recorded employee expense reports. Supported inventory management and tracking. Ensured that financial records and filing systems were accurate and well-organized. Aided in the preparation of paychecks Assisted with payables and receivables Invoiced and payment communication with vendors and providers Assisted with a budget and financial forecast preparation. EDUCATION AND TRAINING Bachelor's Degree Business Administration, Research and Development University, Colombia 2016 College Degree Business Administrative Technology, Technological Units of Santander, Colombia 2011 Diploma Bookkeeping, The National Training Service, Colombia 2004