Claude Xander

CLAUDE XANDER Jl. Sriwijaya No. 19B, Pematangsiantar, North Sumatra, Indonesia •- •- SUMMARY Resourceful and adaptable professional with expertise in administration, project management, and digital content creation. Skilled in multitasking, consistently supporting operations to achieve company objectives. Proactive in managing tasks, collaborating with teams, and enhancing productivity while providing excellent customer servive. WORK EXPERIENCE Administrative Assistant, Doux Patisserie Feb 2024 - April 2025 Managed scheduling and financial tracking to streamline administrative process. Developed engaging social media content, contributing to a 30% sales increase. Assisted in inventory management and improved sales tracking efficiency. Delivered exceptional customer service, enhancing client satisfaction and loyalty. Work From Home, Freelance 2021 - 2023 Prepared monthly financial reports, monitoring bank transactions. Managed employees' payrolls and work schedules. Proficient in video editing using Adobe Premiere Pro and CapCut, as well as design work with Adobe Photoshop and Canva for image and promotional material editing. Work From Home, Omni Rank SEO 2020 - 2021 Prepared detailed in Microsoft Excel, ensuring timely and efficient delivery. Consistently submit reports before the assigned deadlines to maintain efficiency and reliability. EDUCATION Bachelor of Computer Science Mikroskil University GPA : 2.83 / 4.00 Database Management, Web Development Jul 2017 - Jul 2021 ADDITIONAL INFORMATION Skills: Social Media Management, Customer Service Excellence, Financial Tracking, Project Management, Team Collaboration Languages: English (Intermediate), Indonesian (Native), Mandarin , Melayu (Intermediate)