Claro

CLARO MIGUEL PALMA CAPINPUYAN V,B.S.N, R.N Arroville Subd., Indahag, Cagayan de Oro City Mobile Number: (- Email Address:- WORK EXPERIENCE PointB Education (December 2015 – Present) • Helping the client get things done quickly by connecting project action items with team members that can action it • Writing, editing, and scheduling emails for broadcast • Setting up email marketing integrations with web pages • Setting up email marketing auto responder email sequences • Building and maintaining the Resources List on the client's Trello board so that all team have instant access to the things they need to get the job done fast. • Maintaining the client's database; cleaning their list • Following up on prospect and client requests • Managing emails (sorting, filtering, replying) • Moderating and replying to comments on social media • Basic editing of ClickFunnels, • Updating WordPress, • Manage bi weekly webinars, • Client relations to my VA's Clients, • general administrative tasks (Powerpoint/Keynote presentation, Data Entry, Google Docs, MS Office.) Quality Concrete Sawing & Drilling (January 2015 – September 2015) • Operations Manager • Handling daily operations • Debt Collections • Looking for potential clients • Client and supplier relations • Monitoring of field workers • Executive Assistant Philhealth Customer Assistance Relations and Empowerment Staff (April 2012 – March 2015) • help lessen the problems encountered in benefits availment of PhilHealth members. • Monitoring quality and process of health personnel • Medical case reviews • help the hospitals in facilitating the documentary requirements. • reduce the number of Return-to-Hospital (RTH) claims. • perform data- gathering functions such as exit interviews with patients and members, surveys and other studies. Theraforce Healthcare Agency (December 2014 – March 2015) – NIGHT SHIFT • Recruitment and processing of Physical Therapists, Physical Therapist Assistants, Occupational Therapists, and Occupational Therapist Assistants • Personal Virtual Assistant • Scheduling Interviews • Managing Social Media and Email Brink Education (January 2014 – December 2014) • Personal VA for University Professor and Wealth Coach • Updating ClickFunnels • Managing Emails and Social Media • Scheduling Webinars and appointments • Client Relations • Administrative Tasks Impact Health IO (June 2013 – December 2013) • Personal VA • Managing Social Media and Emails • Data Entry Work • Organizing Files and schedules Press Office: Office of the Governor Provincial Capitol (September 2011 – February 2012) • Responsible for weekly news reports • Responsible for taking pictures of guests and events • Responsible in designing tarpaulins • Acts as a public relations officer • Organizing events Narrator and Video Creator (December 2010- April 2011) Benny Horowitz Inc. • Responsible for data entry • Video marketing specifically in YouTube • Narrate videos • Make videos using Microsoft movie maker • Updating Database Links to work: 1. http://www.youtube.com/watch?v=7JYVxuQAPcY 2. http://www.youtube.com/watch?v=BtvtTQ3BVRg 3. http://www.youtube.com/watch?v=2bdEFLFKRw8 4. http://www.youtube.com/watch?v=tyOUoyqYO9Y 5. http://www.youtube.com/watch?v=c3mrs_0EDhU 6. http://www.youtube.com/watch?v=VdPbb6ZGyLs 7. http://www.youtube.com/watch?v=p3bBjGEgfhI 8. http://www.youtube.com/watch?v=6d5Je4z-drE 9. http://www.youtube.com/watch?v=-YkZ6dzPGn8 10. http://www.youtube.com/watch?v=q_GOWkhttME Customer Service Representative (Call Center Agent) – NIGHT SHIFT Stream Global Services December 2009 – March 2011 Lahug, Cebu City, Cebu • Responsible for transferring calls to the right department. • answer phones professionally • respond to customer inquiries • research required information using available resources • handle and resolve customer complaints • provide customers with product and service information • process orders, forms and applications • identify and escalate priority issues • route calls to appropriate resource • follow up customer calls where necessary • complete call logs • complete call reports Virtual Assistant – Home Builders Australia January 2010 – June 2010 • Responsible for data entry • Sending out emails to clients • Telemarketing tradesmen in Australia • Responsible for Data Research • Updating Database SKILLS • In-depth knowledge of medical devices used. • Responsible and excellent communication skills with the understanding of the medical terminology. • Excellent computer skills such as Microsoft word, outlook, excel, access etc. • Can handle queries well • Flexible • Prioritizes safe practice on the job • Profound ability to analyze, interpret and relate the medical data. • Exceptional ability to communicate and interact with individuals. • Great ability to provide direction, to serve people, to develop a relation with the patient and maintains the favorable public relation. • Excellent communication and demonstration skills. • Energetic and hardworking with the ability to adapt the environment very easily. • Willingness to be trained Educational Attainment Bachelor of Science in Nursing March 2009 Liceo de Cagayan University RN Pelaez Boulevard, Carmen, Cagayan de Oro City Associate in Health Science Education (AHSE) Xavier University, Ateneo de Cagayan June 2006 Corrales St., Cagayan de Oro City Xavier University High School March 2004 Pueblo de Oro, Cagayan de Oro City International School- Kauswagan, Cagayan de Oro City Awards Received/Achievements Loyalty Award SY- International School Second Honors SY- Xavier University High School, Ateneo de Cagayan SPEEDTEST RESULT: DISC RESULTS: DISC Personality Model To help you understand the DISC model of personality here are definitions of the four factors measured. Dominance Influence Describes the way you deal with problems, assert yourself and control situations. Describes the way you deal with people, the way you communicate and relate to others. Steadiness Describes your temperament - patience, persistence, and thoughtfulness Compliance Describes how you approach and organize your activity, procedures and responsibilities Your DISC personality type Your unique sequence of scores characterizes you in a specific way. The positive impact you are likely to make on people is: You are responsive to challenges in a practical, realistic and enthusiastic manner. You are a fact orientated person capable of providing help based on solid information. You are assertive, self-sufficient and individualistic People are likely to perceive you as being rational and creative at the same time.