Clarenze Patricia Maristela

CLARENZE PATRICIA MARISTELA Virtual Assistant | Admin Support | Social Media Pampanga, Philippines PROFESSIONAL SUMMARY Aspiring virtual assistant with hands-on experience through simulated and real-world projects. Skilled in admin support, Canva design, social media management, e-commerce operations, and non-voice customer service. Self-motivated, organized, and focused on learning while offering practical support through structured workflows and a strong growth mindset. PROJECT EXPERIENCE Freelance Virtual Assistant – “Why Not Coffee”​ Graphic Design & Social Media | Porac, Pampanga – 2025 ●​ ●​ ●​ ●​ Produced Facebook posts, stories, and banners for a local coffee shop business Developed branded Canva templates, including menu layouts and promotional graphics Supported weekly visual content planning and store launch promotions Composed short-form video content and reels using CapCut for Instagram and Facebook Freelance Graphic Designer – Practice-Based Projects​ Portfolio Mock Projects | 2025 ●​ Built branded visual materials and social campaigns for fictional brands (e.g., “Herrio” Skincare, “Woofle” Pet Shop) ●​ Scheduled sample social media posts and drafted optimized captions with hashtag research ●​ Managed e-commerce-style listings and tracking sheets for mock business setups General VA (Admin Support) – Practice Projects​ Portfolio-Based | 2025 ●​ Organized a sample Gmail inbox: structured folders, used reply templates, and scheduled messages ●​ Developed weekly planners and calendars using Google Sheets and Calendar ●​ Maintained inventory data and structured records for fictional business operations ●​ Drafted general emails, follow-ups, and online research summaries Social Media VA – Mock Simulations​ Freelance Practice | 2025 ●​ Planned content calendars and curated post themes for practice brands ●​ Composed engaging, SEO-aligned captions and trend-based hashtags ●​ Designed branded visuals with Canva and scheduled content using Buffer and Meta Suite ●​ Monitored engagement activity and compiled basic analytics reports SKILLS & TOOLS Techniques & Soft Skills Administrative Task Management Email & Calendar Organization Data Entry & File Structuring Visual Content Creation & Branding Social Media Planning & Engagement Product Listing & Order Processing Customer Service (Email & Chat) ●​ Task Prioritization & Online Research​ Fast Learner, Reliable, Detail-Oriented ●​ ●​ ●​ ●​ ●​ ●​ ●​ Tools & Software ●​ Design & Editing: Canva, CapCut, Vita ●​ Productivity: Google Workspace (Docs, Sheets, Gmail, Calendar), Zoom ●​ Social Media: Buffer, Facebook Business Suite, Instagram Creator Studio ●​ Project Management: Trello, Notion (basic) ●​ Communication: Gmail, Chat Templates, Help Desk Logs (manual) ●​ E-commerce Admin: Google Sheets, Excel (for product listings, orders, inventory) Frameworks & Workflows (Practice-Based) ●​ ●​ ●​ ●​ ●​ Content Calendar Planning System (weekly themes, scheduling) Canva Design Workflow (template → feedback → final export) Inbox-to-Calendar Task Process (read → tag → reply → schedule) Product Upload Workflow (inventory → photo → description → listing) Customer Service Email Flow (inquiry → template → resolution → follow-up)