Clarence Vargas

 - CLARENCE VARGAS - SUMMARY Organized Virtual Assistant bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in Data Entry and Web Research and the ability to quickly learn new processes. EDUCATION Immaculate Concepcion College - Albay Bachelor of Science in Nursing Jun '08 - Dec '10 Legazpi City, Albay WORK EXPERIENCE May '15 - Jul '18 Radio Announcer/ Disk Jockey Virac Broadcasting Service Virac Catanduanes Produced entertainment and lifestyle news reports, music videos, and commercials. Incorporated advertisers and products into radio programs in innovative ways. Supervised the post-production process, including editing and recording. Introduced shows on the air and announced station breaks, commercials, and public service information. Nov '14 - May '15 News and Field Reporter Virac Broadcasting Service Virac Catanduanes Wrote, edited, and produced stories for multiple platforms including internet and digital channels. Evaluated and followed up on news leads and ps to develop story ideas. Followed through on beat sources, contacts, and leads to gather information on stories. Delivered live reports from the site of the event and from the mobile broadcast unit. Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards. Served as a head reporter for the station. Served as a news anchor for a local news segment. Arranged and conducted interviews with individuals knowledgeable about each story/'s subject matter. Nov '16 - Dec '17 Account Executive Virac Broadcasting Service Virac Catanduanes Resolved customer inquiries and complaints in an empathetic manner. Adhered to all confidenality requirements at all times. Promptly responded to inquiries and requests from prospective customers. Idenfied individual development needs with appropriate training. Updated customer demands from start to finish in an accurate and timely manner. Effecve liaison between customers and internal departments. Maintained accurate records of past due to customer account activity. Maintained up-to-date knowledge of product and service changes. Jan '18 - Jul '19 Sales Reservation Specialist Sutherland Global Services/ HILTON HOTELS Legazpi City, Albay Helped customers with planning and booking reservations for our hotels. Assisting our Guests to plan out the duration of their stay and then send booking confirmation to guests after processing payments. Accurately assisting clients to sort out any issues they encounter in booking reservations. Also providing customer service support if there is a problem with payment confirmation or issues navigating a hotel website to book a stay. Dec '18 - Jun '19 Restaurant Manager Cusina Resto and Resort Legazpi City, Albay Managed the restaurant and guided the staff to render quality service to clients Did tasks such as monitoring sales, marketing and promotions Staff - Government Internship Program/ Clerical Works DOLE Catanduanes Provincial Field Office Created Using Jan '20 - Oct '20 Virac, Catanduanes DOLE Catanduanes Provincial Field Office Virac, Catanduanes Assisted with SEnA reports and claims Assisted with Labor Complaints Processes Assisted with TUPAD Filing and Encoding Process Jul '20 - Dec '20 Part Time Remote Web Researcher Private Client US Based (Direct Hire) Virac, Catanduanes Assisted my clients in writing essays for their classes Supplying researched information and data for my client's needs Managed to proofread all the data given to me for references Jul '20 - Jan '21 Data Entry Admin (Home Based) Private Client US Based (Direct Hire) Virac, Catanduanes Assisted my client in her Lending Business with local clients Managed clients schedules for customer meeting thru phone calls and instant messaging Assisted my client in organizing our customers data and information KEY SKILLS Data Gathering Informative Reading TECHNICAL SKILLS MS Office Microsoft Word Microsoft Excel CHARACTER REFERENCES Virac Broadcasting Service Redelyn Gianne Navarro-- Sutherland Global Services Mary Grace Camato-- Sutherland Global Services Diane Dolar-- Cusina Resto and Resort Jonel Acuna- DOLE Catanduanes Rosemarie C. Cleofe - Created Using Data Entry Documentation Web Research