Clare Dominique S Molar

I bring a diverse background in customer service, administrative support, and virtual assistance, with hands-on experience across multiple industries including telecommunications, travel, finance, e-commerce, and property management.

I worked in a dynamic BPO environment supporting U.S.-based clients across various sectors:

• Telecommunications (US Telco): Provided technical support, billing assistance, and customer retention services.

• Cruise Reservation Services: Handled booking inquiries, itinerary changes, and customer service for cruise passengers.

• Financial Services: Assisted clients with account management, transaction inquiries, and basic financial troubleshooting.

• E-commerce Support: Managed order tracking, returns, product inquiries, and customer satisfaction for online retail platforms.

As for being a Virtual Assistant for Property Management

• Responded to guest inquiries and maintenance requests

• Scheduled repairs and coordinated with vendors

• Managed reservation documentation and extension tracking

• Sent rent reminders and followed up on payments

• Provided administrative support including calendar management, email handling, and data entry