Claire Pratt

Confidential CV of Claire Pratt Contact: Tel: - Email:-Skype: clairealisonpratt LinkedIn: https://www.linkedin.com/in/clairealisonpratt Physical Address: 34 Sutherland Road, Sandton, Johannesburg, South Africa Availability: Immediately Summary An ICT Project Professional with 12+ years experience residing in Sandton, I am actively seeking employment as my last contract with a Global Company has ended and I’m back on the market. My domain is ICT Project Management spanning both Waterfall and Agile methodologies. Years of practical application of PMBOK and AGILE, I am well versed in understanding and implementing project best practices and global standards. Having a strong Project Consulting background I am able to align my project results to Strategic objectives. Triple certified as a Project Management Professional, Prince2 Practitioner and Professional Scrum Master. Currently completing an NQF Level 7 in Project and Programme Management Advanced Diploma covering Project Management, Programme Management and Supply Chain for Organisational Transformation in an Industry 4.0 Economy. Education and Qualifications Date: April 2020 Advanced Diploma in Project & Programme Management, NQF Level7 Cranefield College Date: Nov 2019 Project Management Professional PMP PMI USA Date: Jan 2019 Scrum Master Scrum.org Date: May 2009 Prince2 Practitioner APMG International Date: 1999 High School Certificate Corpus Christi College, Tuggerah, Sydney Various 2018 Dates: Short courses include: Program/ Project Management for IT projects Agile Project Management Internet of Things Hyperledger Blockchain for Business Technical Skills Main technical skills if applicable with years of experience, self-rating (1-Nil to 5 –Best) SKILLS AREA OF CONCERN YEARS RATING People Skills Self-reflection and Self-management 18+ 4.5 Personal integrity and reliability 18+ 4.5 Personal communication 18+ 4 Relationships and engagement 18+ 4 Leadership 10+ 4 Teamwork 18+ 4 Conflict and Crisis 10+ 4 Performance Management 6+ 3.5 Resourcefulness 10+ 4 Negotiation 10+ 3.5 Results orientation 10+ 4 Strategy 8+ 3.5 Governance, structures and processes 8+ 3.5 Compliance, standards and regulation 10+ 3.5 Culture and values 10+ 4 Project design 10+ 4 Requirements and objectives 10+ 4 Scope 10+ 4 Time 10+ 4 Organisation and information 10+ 4 Quality 10+ 4 Finance 10+ 4 Resources 10+ 4 Procurement 10+ 4 Plan and control 10+ 4 Risk and opportunity 10+ 4 Stakeholders 10+ 4 Change and transformation 10+ 4 MS Project 8+ 4 EPM 2+ 3 JIRA 2+ 3 Asana 5+ 3.5 Trello 2+ 3 Wrike 5+ 3.5 Confluence 2+ 3 ERP Project Module 2+ 3 Excel 10+ 3.9 Smartsheet 4+ 4 Business Skills Project Management Tools MS Office Suite 17+ 4.5 Adobe Illustrator CC 5+ 3 Work History Jan 2018 – present Freelance USA time zones Remote Project Manager Achievements Ÿ Virtual Project Manager for various entrepreneurs that require organisation of their projects. 1 Digital Agency, Insurance Brokerage and 3 Tech Start-ups are currently on my portfolio. Projects Ÿ App development Ÿ PMO setup Ÿ Cloud Migration Ÿ Project Management Responsibilities Ÿ To facilitate all internal meetings, ensure task presentation via software applications. I assist business owners with customer requirements and support the development teams in understanding these client needs. I manage project plans that are baselined to track true progress. I facilitate software demonstrations to clients while supporting the development teams. Project Documentation and Project Software updated a project progress and final close off of the projects. Formal handover to Client Ops team, lessons learned workshops and Project Assets archived. CTO presentations and EXCO Board Pack preparations with project updates. Oct 2016 – Dec 2017 Derivco, Durban, South Africa Project Manager Company Information Leading Software development house for online gaming. Durban office has 1200 staff on site. https://derivco.com/ Achievements Ÿ Remotely managed projects consisting global teams to deliver both hardware and software to Global clients. Projects Ÿ Betstone Brazilian Bingo Ÿ Betstone Silver Heritage Ÿ Betstone Mexico Roadshow Ÿ Betstone Spain Beta Ÿ Bestone Peru Beta Ÿ Desktop Environment Ÿ Veyron Baseline Ÿ 43” Cabinet Ÿ Lobby Revamp Ÿ Mystery Bonus Responsibilities Ÿ To initiate, manage and control key strategic projects for the USA and Mexico based distributors of Derivco's Landbased Gaming Software division. I managed software and event management projects with remote teams across multiple time zones from USA, Mexico, UK, Isle of Man, Spain, Sweden and Nepal successfully to deliver projects throughout software development life cycle specified by Project stakeholders. Mentored 3 junior team members and compiled program and portfolio reports for EXCO and MANCO meetings. I rolled out Project Management workshops to bring other business units up to date with Project Methodologies and basic understanding of what their respective PMs daily work entails. I teamed up the SME Team Leads across the supply chain to breach any communication issues and to ensure smoother relations and speedy removal of obstacles. May 2013 – Oct 2016 ALO Vivacitas, Johannesburg, South Africa Project Director Company Information Software development house for Cloud ERP Solutions designed for Small to Medium businesses. Achievements Ÿ I brought in a multi-million rand deal for the young start-up and used the commission to purchase a stake in the company. Projects 1.0 Business Associates (Reseller) (Swaziland) 2.0 Bloemwater (Bloemfontein) 3.0 Autopax (Pretoria) - Project Management - Developing PM Governance System - Project Management IT Infrastructure - PM Corporate Training - Project Management (ERP solution) - Reseller Training - Project Management Training - Project Management Consulting - Developing PM Repository - PM System Training - Project Management (ERP solution) - Project Audit - Project Performance Management - Project Management Consultancy - Fleet Module Implemnetation 4.0 Inqaba Training (Soweto) - Project SaaS Implementation - Project Management Training - Learning Management System 5.0 South Africa Graduate Council (SAGC Randburg) - Project Management Methodology - MS Project Server Implementation - Project Management IT Infrastructure - PM Corporate Training - Mobile Application Build 6.0 C-Sonke Investments (Bloemfontein) - Project Management (SaaS Systems), - PM Methodology, - PM Courses, - PM Training, - Project Audit 7.0 Ipelegeng Investments (Reseller) (Soweto) - Project Management Consultancy - Project Management (SaaS Systems), - Project Performance Management 8.0 AgriSmart Investments (Pretoria) - Project Management Consultancy - Project SaaS Implementation - PM Corporate Training 9.0 MSK Holdings (Reseller (Johannesburg) - Project SaaS Implementation - PM System Training 10.0 iWorld (Durban) - Retail POS Implementation - PM Training 11.0 South African German Training Services (Johannesburg & Soweto) - Project Management Methodology - Project SaaS Implementation - Project Management Consultancy - PM Training - Mobile Application Build - Project Performance Management 12.0 Partners in Biz (Reseller) (Pretoria) - Project Management Consultancy - Project Management (SaaS Systems), 13.0 AGSA (Randburg) - Project Management Consultancy - Project Management (SaaS Systems), - Learning Management System Build 14.0 Modest Group (Reseller) (Free State and Northern Cape) - Project SaaS Implementation - PM System Training Responsibilities: My mandate: To setup, drive and control a Project Management Office aligned to Prince2 Methodology to mitigate non-payment from Government clients. The PMO would ensure proper guidelines for ALOv Project teams to adhere to with strict focus on methods, models, documentation and reporting. The Project Management Consultant Services and Project Reporting along with Reseller and ICT Graduate programs was the main focus of my PMO. Feb 2012 – May 2013 First National Bank, Johannesburg, South Africa Project Manager Company Information Ranked as one of the most innovative banks and amongst South Africa’s Big Four – FNB is a leader in Banking industry. https://fnb.co.za Achievements Ÿ Resurrected delayed projects that were severely off track, replanned and delivered projects of great value to the Bank. Projects 1.0 Internal Business Units (Marketing/ Training/ IT/ Change Management/ CASH/ Branch/ First Rand/ Operations/ Procurement/ Finance/ External Suppliers 2.0 3.0 South African Reserve Bank 4.0 FNB Branches (National 600+ branches) - Project Management - Project Perfomance Management - Project Reporting - Status Meetings - Change Management - Product Specification - Project Management - Project Performance Management - Status Meetings - Project Management - Project Performance Management - Status Meetings - Project Management - Project Performance Management - Product Procurement Release - Status Meetings - Roadshows Responsibilities My role is to provide Project Management services to FIRST NATIONAL BANK STRATEGIC PROJECT UNIT. My role was explicitly to bring projects back on track. I had six (6) projects which had already overrun on schedules by months from numerous division with the Banking Channels division of FNB. These projects had huge reputational risk of going into market incorrect and/or not missing target deadlines altogether and not making market as all. Dec 2009 – Feb 2012 Blue Label Telecoms, Johannesburg, South Africa Project Manager Company Information A JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. https://www.bluelabeltelecoms.co.za Achievements Ÿ 2iC to the Chief Operating Office of The Prepaid Company managing strategic Business projects for the group. Projects 1.0 2.0 3.0 Wholesle Database (National 300 wholesales) - Project Management - Project Performance Management - Integration and Technology - Recon and Settlement - Product Procurement and Distribution - Support and Maintenance Networks (Vodacom/ CellC/ MTN/ ESKOM/ Telkom/ Neotel/ Easy Pay/ Trasaction Junction) - Project Management - Project Performance Management - Recon and Settlement - Release of Financial Guarantees - Technology for virtual stock (vouchers) - Printing and Distribution of physical Stock Retailers (National – PicknPay/ Shoprite/ Petrol garages etc.) - Project Management - Project Performance Management - Recon and Settlement - Release of Financial Guarantees - Technology for virtual stock (vouchers) - Printing and Distribution of physical Stock Responsibilities Ÿ My role provided Project Management services to The PREPAID COMPANY (TPC) - a division within BLT. My role emcompassed 28 areas of operations reporting directly the COO in a 2-in-command capacity. I established an Operations Team (direct reporting line to me) that would provide BTL Business units with multi-faceted support around projects that needed to be operationalised, maintained and supported within Operations Aug 2008 – Dec 2009 X-Pert Group, Johannesburg, South Africa Project Consultant Company Information Project management firm providing consulting, training and resourcing services to large corporate clients. www.allaboutxpert.co.za (new merger and new name) Projects 1.0 Denel Group (Centurion) - Project Facilitation - Project Documentation Transnet Locomotives (Bloemfontien) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 3.0 Auditor General (Brooklyn) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 4.0 SABC (Auckland Park) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 5.0 FNB Mobile - Project Facilitation - Project Documentation - Project Reporting 6.0 FNB Banking Channels (JHB CBD) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 7.0 Dept. of Agriculture (Pretoria) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 2.0 Responsibilities My role is to provide Project Management services to various clients and projects for X-Pert Consutling Group My role was to consult to various clients from all industries. These projects had huge reputational risk of going into market incorrect and/or not missing target deadlines altogether and not making market as all. June 2007 – Aug 2008 Deloitte Consulting, Johannesburg, South Africa Project Manager Company Information Global Audit presence and industry leader https://www2.deloitte.com/za/en/pages/strategy/solutions/consulting.html Projects Ÿ 1.0 Deloitte Consuting PMO - Project Facilitation - Project Documentation - PMO Administration 2.0 ABSA BANK (Florida) - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting 3.0 BARCLAYS UK - Project Management - Project Performance Management - Project Facilitation - Project Documentation - Project Reporting Responsibilities My role is to provide Project Management services to various clients and projects for Deloitte Consutling, in particular the acquisition of ABSA Bank by Barclays Bank. My role was duel in that I was PMO Administrator and Project Manager of a Workstream with direct report lines.