Claire Juma

Hi there! I’m Claire, an Administrative Assistant and Customer Service Support Specialist with 3+ years’ experience helping startups and small businesses stay organized and keep customers happy. I excel at streamlining calendars, automating workflows, and turning frustrated clients into loyal advocates.

I thrive in remote settings thanks to proactive communication and strong time‑management. You’ll find me online and ready to respond—typically within an hour during agreed hours—to keep projects moving smoothly. My toolkit includes Google Workspace, Microsoft 365, Zendesk and Microsoft Office Suite. I’m always eager to learn new platforms to suit your needs.

Beyond technical skills, I’m committed to building positive relationships: treating every inquiry with empathy, following through on every promise, and continuously improving processes. Confidentiality, reliability, and attention to detail are at the core of how I work.

Let’s partner to lift your administrative burdens and elevate your customer service. I look forward to understanding your goals and contributing to your team’s success!