CLAIRE GLAZE
MONSANTO
VIRTUAL ASSISTANT
WORK EXPERIENCE
Visible
Qualfon Philippines Inc.| 2023 – 2024
VIRTUAL ASSISTANT
Dedicated and highly organized professional
with 5 years of experience in the BPO industry.
Adept at handling a variety of tasks, from
customer service to administrative support.
Strong communication, time management, and
problem-solving skills. Seeking to leverage BPO
experience to transition into a Virtual Assistant
role and provide exceptional support to clients.
Help members via chat, lead members through
troubleshooting steps if they are experiencing
phone problems, and provide guidance.
Sending email and calling the mbr.
Onboarding Department
Qualfon Philippines Inc.|-
Assisting customers in switching their phone
numbers from one service provider to another
and helping troubleshoot the customers
phone.
Tracfone/Safelink/Net10
Qualfon Philippines Inc.| 2019 – 2021
EDUCATION
Bachelor of Science in Industrial
Engineering
Cebu Technological University - Main
Campus| 2020 – 2024
Helping customers activate their phones,
provide assistance in the event that they are
experiencing issues with their phones, and
responding to any questions from customers.
CONTACT
SKILLS
Customer Service Excellence
Administrative Support
Data Entry & Management
Email Management
Calendar Scheduling
Communication & Interpersonal Skills
Problem Solving
Multitasking
Attention to Detail
Proficiency in MS Office (Word, Excel,
Canva)
Familiarity with Virtual Collaboration Tools
(e.g., Salesforce, Slack, Zoom)
Address
Sitio Tapuko, Pit-os Cebu City
Phone
-
Mail
-Site
https://www.facebook.com/cg
lazem
