CLAIRE DUTTON
Harrogate HG3 1WG--https://www.linkedin.com/in/cdutton11
Profile
An award winning leader and coach with over twenty five years in the corporate world. I am experienced
in defining and executing on strategic vision, driving business forward and delivering results, with
excellent relationship building and presentation skills, experienced in facilitating client facing meetings,
panel discussions and round tables. I am passionate about cultivating a positive working culture, having a
values driven personal brand, leading by example, taking charge and driving a culture of collaboration and
accountability to achieve positive growth. Experienced in building, developing and leading best-in-class
high performing teams, developing and executing operational processes, driving brand loyalty, forecast
accuracy and implementing revenue generating programs to accelerate growth. I am passionate about
women in business and run workshops, master classes and a 12 month elevate and impact program to
ensure that female talent in a business is nurtured and supported to flourish. I coach teams and
individuals, supporting them to navigate the corporate world at every stage of their career and ensure
their professional growth is aligned with their personal goals and core values.
KEY SKILLS
Leadership | Refining Business Performance | Defining and implementing solid growth and accountability
strategy | Driving an inclusive collaborative culture | Cultivate emotional intelligence and resilience |
Public speaker and facilitator| Performance & Transformation Coach | Communication | Emotional
intelligence.
Professional Experience
DUTTON & ASSC
Director
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Business transformation consultants focused on driving actional and positive changes for growth
and improvements to the bottom line, encourage a collaborative culture across organisations,
looking at the unique challenges across teams and individual performers.
Sales and performance management, to have a solid commercial proposition, set clear targets,
KPI’s and tracking criteria.
Implement progressive onboarding techniques for successful long-term investment in people.
Leadership and Executive coaching, define personal and professional growth, clarify goals short
term and long term career path and to execute with confidence.
Female focused elevate and impact program - To empower aspiring talent by providing essential
skills, guidance and resources to navigate their professional journeys effectively.
121 Coaching – Supporting women navigate business at every stage of their career utilizing
human design, NLP and the Clique Methodology
HP POLY
Head of Sales UK/I
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Nov 2024 - Present
Nov 2022 – Nov 2024
Delivered revenues in the UK/I of $150M per annum.
Responsible for setting annual targets, implementing gameplans, ensuring gaps were considered
and action taken to implement strategy to positively moves the needles.
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Weekly updates and feedback on the Poly business into the HP UK SLT including commercial and
operational risk management and mitigation.
Coached outcome-based selling across the UK sales teams to drive customer success pre and
post sales, post-sales support alignment ensuring customer are supported through the design,
delivery and roll out.
Poly
Head of Sales UK&I
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Deliver revenues in the UK/I of $200M per annum.
Managed the integration of 2 sales teams into a vertically focused high touch team, coaching and
training them to have the ability to sell the complete Poly portfolio following a consultative sales
methodology.
Driving customer success and post-sales support alignment ensuring it is a key focus across the
UK/I business.
Restructuring the UK/I Sales organisation, maximising budgets, vertical focus and align strategy
with outcomes defined by the CEO.
Responsible for creating funnel, forecasting, delivery of NPI launches.
Liaising with distribution, channel and alliance partners to forecast, manage supply and logistics,
and support the delivery and successful execution of promotions and programs.
Plantronics
Head of Sales UK&I
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March 2019 – Nov 2022
June 2016 – March 2019
Achieved 12% YoY growth to reach revenues of $100M per annum FY19
Led the sales and go to market strategy for the PLT SaaS offering providing insights and analytics
for IT manages rolling out UC deployments.
Achieved 20% YoY growth of acquire accounts by implementing a sprint team with defined roles
and responsibilities and executing with the Challenger methodology.
Maintaining product margins in the UK/I of an average of 55% for 3 consecutive years.
Won and implemented one of the largest Public-Sector desk top refresh tender’s worth $3M
Restructured and developed sales teams to align objectives and targets to support the business
and growth strategy and implemented a continuous succession plan
Implemented an alliance focus team, managing the relationship and engagement in core alliance
partners, embedding core messaging around end-to-end solution and how to drive their
revenues by selling an end-to-end solution.
Building SFDC dashboards that give a clear view of team activity, deliver accurate insights back to
the business on pricing, margins, forecasting and sufficiency.
Plantronics
Strategic Account Manager
June 2008 – July 2016
I joined Plantronics as part of the UK/I Corporate Account Team in 2008 and managed the northern
territory including a selection of key UK accounts. I moved into the Strategic Account Management role in
May 2014 managing the top 30 spending end user accounts, including a selection of global accounts
Elite Telecom Ltd.
Key Account Manager
Jan 2003 – June 2008
Managed Elite Telecoms top 25 spending accounts in both private and public sector, reporting directly to
the board. Working on a consultancy-based criteria, delivering voice and data solutions.
Education, Personal Development and Achievements
BA (Hons) Sport Studies and Social Science - University of Leeds
Hass School of Business, University of California Berkley - Management Development Program
Darren Hardy 21st Century Leadership
LSE - Mini Executive MBA
Wild Success – NLP & Life Coach Certification
The Clique Academy – 30 hours into becoming ICF Certified
King’s Trust - Voluntary Business Coach and Mentor
CCA Women in Leadership award – Accomplished leader 20023
Coaching Diploma Level 1
Poly - Manager of the year 2022
HP - Sales Manager of the year 2023
CCA - Judge and Ambassador
Coaching to the Challenger Sales training
