Claire Burt

Claire Burt 32 Valhalla Blvd | Scarborough, Ontario M1N 3B2 |- |- PROFILE A mature, professional graduate from the Tourism and Travel program at Centennial College. An enthusiastic individual with a strong work ethic, looking forward to a position with challenges and new opportunities to learn. SUMMARY OF SKILLS Travel Industry Council of Ontario (TICO) Certified Solid background in customer service Extensive experience in booking and hosting events Cruise Line International Association (CLIA) certified Successfully completed Apollo and Sabre GDS training ManuLife Travel Insurance certified Flexible team player and independent worker WORK EXPERIENCE TRUFFLEPIG TRAVEL INC.InternSept/18-Dec/18 Pitched and designed the development of the company’s internship program using creative and visual tools Assisted trip planners and coordinators with pre-trip, on-trip and post trip tasks Solely responsible for tracking all company inventory and created an effective system to monitor it efficiently Worked alongside the Client Relations Coordinator on ongoing company projects in addition to daily duties Collaborated with the company’s Financial Manager in administrative duties, such as data management, entering of invoices, and overseeing incoming and outgoing postage JJ BEAN COFFEE ROASTERS Barista Aug/16 – Jan/18 Produce specialty beverages using an espresso machine Take and organize orders using a P.O.S. Training new staff members Participating in monthly level based training to extend coffee knowledge BAKER’S DELIGHT Sales Assistant Feb-Nov/15 Acquired product knowledge Merchandised and upsold products Electronically entered production data Trained and supervised junior staff Claire Burt 32 Valhalla Blvd | Scarborough, Ontario M1N 3B2 |- |- MONKEY MAGOO’S PARTY Associate June/12-Aug/14 AND PLAYHOUSE Answered phone calls and responded to emails Booked and hosted party events Oversaw the store when managers were absent Managed financial transactions OLYMPIAN SCHOOL Swim Instructor Apr/11-Dec/12 OF SWIMMING Monitored the success of swimmers through monthly report cards Provided quality swim instruction for young children Communicated student progress with parents EDUCATION CENTENNIAL COLLEGE, Tourism and Travel Services Management - SCHOOL OF HOSPITALITY,(Diploma) TOURISM, AND CULINARY ARTS BIRCHMOUNT PARK Ontario Secondary School Diploma Sept/09-June/13 COLLEGIATE INSTITUTE VOLUNTEER EXPERIENCE CHALLENGE 22+ Mentor Sept/18-Present Assist individuals new to the plant based lifestyle in adopting a vegan diet for 22 days straight Collaborate with a team of skilled fellow vegans and registered dietitians to provide optimal advice to mentees Participated in a strategic, organized training system which allows aspiring mentors to completely round out their knowledge in all aspects pertaining to a plant based diet BIRCH CLIFF FUN FAIR Volunteer June/10-11 Supervised games and events MULTIMEDIA CLUB Founder May/08-Feb/11 Organized and supervised weekly after school art activities for grades 3 and 4 students Coordinated and pitched the program to classes Purchased necessary materials with student-provided program funds