Claire Bicong
Email:-WhatsApp No: -
Nationality: Filipino
Driving License: Category B (Philippine Issue)
Contact No: -
Date of Birth: March 26, 1992
Status: Married
Visa Status: Temporary Residence Permit
PERSONAL STATEMENT
I want to apply all my knowledge, skills and experiences in the field of Events, Sales and Marketing. Also,
to maximize and intensify the skills that I have learned by being part of the International Organization
from different industries.
EMPLOYMENT HISTORY
03/2020 – PRESENT (Marketing Strategist Independent Talent),
Upwork.com, USA
03/2020- 10/2021 (remote part-time job)
Sales and Marketing Manager, Perkchops.com, New York, USA
(Food Delivery Platform, 15-25 employees)
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Managing daily posts on social media and other platforms. Strategizing weekly plans for
marketing and brand awareness. Expand brand awareness and campaign to all possible
platforms.
Monitoring updates around the target area and SWOT analysis with direct competitors.
Managing all departments of sales, marketing and directing graphic artists for social media
postings.
Keep dated on the market industry and update list of restaurants who are currently
operational.
Lead generation or gathering information of possible partners (sub-contractors) around
Midtown Manhattan and directly contact them for possible sign up on the platform through
tele marketing and e-mail. Planning and build media and onboarding kits for new subcontractors.
Strategizing and building wire frame for email campaigns on Mail chimp.
Handling and optimizing Google ads and Facebook ads. Targeting the correct market and
planning the keywords for the platform.
Attained 8 closed deal of sub-contractors (large-scale) and waiting lists of contracts.
07/2019- 02/2020
Business Owner, Britannia Pub, Ukraine
(Pub; 3-4 employees)
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Managing month end reports and business plans.
Make sure everyone has knowledge about the food from inside and out.
Ensures guests are getting high quality of food and service.
Controlled the expenses and made sure to close the sales at the end of the day.
Check all the items for the store and restocked.
08/2018- 04/2019
Project and Development Coordinator, GSI Global Team LLC, Dubai, UAE
(MICE and Events Company; 30-50 employees)
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Managing month end reports and business plans.
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Applying for local and international permit through Dubai’s Government Portal. Ensured all
event permits are approved 3 days prior the event; if not, directly go to DTCM (Department of
Tourism and Commerce Marketing) to personally ask for approval.
Undertaking day to day center management and administration; Conducting at least 10
interviews a day and daily schedule of trainings for freelance event artists
Constructed and presented event proposals to high-profile accounts based on their
preferences. Execute event and ensured to meet beyond their expectation.
Recruiting artists and supervised partnership event with Global Village, Dubai in regards to
event artists.
Maintaining good relationship with CIS partners and update them on requested inbound
corporate MICE package.
04/2018- 08/2018
Tourism & Business Development Coordinator, Al Ahlam Alaliya Falcony Tour Services LLC, Dubai, UAE
(Tourism and Events Company; 25 employees)
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Promoting tourism and devising tourist development campaigns through social medias such
as Instagram, Facebook, Twitter and Google Plus.
Managing month end reports and business plans.
Undertaking day to day center management and administration.
Maintaining good relationship with over 15 strategic worldwide partners and update them
weekly on new inbound and outbound packages.
Managed to have signed contracts with 13 business partners worldwide and hired 12
productive sales-agents.
12/2016 – 02/2018
Sales, Marketing and Events Coordinator, Aura and Palma Hospitality, Qatar
(Hospitality and Tourism Industry, 300 and more employees)
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Tailored and created various types of promotions for daily operations such as 30-50%
discounts, loyalty card and exclusive day for ladies.
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Constructed and presented proposals to high-profile corporate accounts or clients based on
their preferences. Execute event and ensured to meet beyond their expectations,
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Made data analysis, business plan and feasibility study for at least one-year operations of the
company that will be launched in the upcoming months.
Acted as Location Manager to one of the franchised departments. Conducted trainings,
mentoring employees, and update seller from Hungary of daily reports from Qatar.
Hosted and Conducted birthday parties and monthly themed events with tournament
such as bowling, billiards and other resourceful departments.
Attained the largest sales of not less than 300,000 Qatari Riyal for the franchised department in
one month and closed 100,000 Qatari Riyal exclusive event from one of the largest companies in
the country.
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09/2015 – 2017
Franchisee and Roving Supervisor, Storm Carts Enterprises Inc., Philippines
(Hospitality and Food Industry; 100 and more employees)
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Part-owner of 3 out of 85 outlets of the company nationwide.
Checked daily and monthly sales report and ensured that reports are in line with what the
employees submitted.
Controlled the expenses of outlets and made sure to achieved the monthly revenue target
based on the location.
Built a good relationship between the employers and employees. From conducting team
buildings, coordinates activities, trainings and open suggestions from over 100 employees.
Ensured all the materials needed, all permits and other documents are prepared before opening
new outlet by going through the tailored checklist based on location.
Successfully closed a deal and opened 4 provincial outlets in a span of 1 month during the
nationwide expansion of the company. With one of the highest grossing among the 85 outlets.
02/2014 – 03/2015
VIP Services Officer and Sales & Marketing Assistant, Aracama Manila, Loving Lokal INC, Philippines
(Hospitality and Food Industry; 120 and more employees)
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Acted as key point of contact for the outlet, ensured a high standard of customer service by
having a good communication and retained long-term relationship with guests.
Made event orders to be discussed to the rest of the management team and to ensure all
the advance request and orders are prepared immediately.
Created different kinds of promotion that will fit for the rest of the weekly events. Most
importantly during holidays such as Halloween parties, Labor Day, New Years and any
other public holidays.
Maintained a genuine relationship with partners and companies to ensure sponsorship during
big events.
Conducted dinner and lounge meetings with different personalities outside the company
that will represent the store such as bloggers, promotes, actors and actress
Secured not less than 150 loyal guests for the year 2014, as Aracama was one of the most
favorite Filipino restaurants around the metro and the most visited lounge in Taguig,
Philippines,
05/2013 – 10/2013
Server Assistant and Hostess, Grand Hotel, Mackinac Island, Michigan USA
(Hotel and Hospitality Industry; 200 and more employees)
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Acted as a key point contact for the restaurant and make sure to deliver a high standard
customer service by suggesting what food to get and what activities they can do in the island.
Ensured that all guests are satisfied and received a high quality of service.
Made sure all the servers have 3-4 tables to assists and will have at least equal number of guests.
Performed 2 roles in 2 of the restaurants in the hotel with the request of the General Manager.
11/2012 – 04/2013 (on the job training)
Room Attendant, St.Regis Deer Valley, Park City Utah USA
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Made sure to meet the 5-star hotel cleaning standard. From changing the bed linen making
beds, vacuum floors to cleaning the bathroom.
Replenished bath cares such as soap and shampoos and Restock beverages and food items in
mini bar.
REFERENCES ON REQUEST
● Victoria Melissa Dygico, Cool de Sac & Megapolis; Outlet Manager (Doha, Qatar)--
● Alejandro Gomez, Cool de Sac; Restaurant Manager (Doha, Qatar)--
● John Jeric Cantillon, Storm Carts Enterprises Inc; Chief Executive Officer (Makati Philippines)--
EDUCATION
05/2008 – 03/2013
Bachelor of Science: Hotel and Restaurant Institutional Management Major in Tourism
De La Salle College of Saint Benilde, Taft,Metro Manila, Philippines
Key Modules:
Courses and Skills: Food Chemistry, Personality Development; Front Office Operations; Principles of
Management; Travel and Tourism Management, Conventional and Operations Management;
Economics, Business and Sustainability; Financial Accounting and Management; Marketing Principles;
Legal Aspects in the Hospitality Management.
06/1996 – 03/2008
Primary to Secondary Level; Highschool
La Concordia College, Paco Manila, Philippines
TRAINING, CERTIFICATES and AWARDS
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Travel System Abacus, Philippines:
De La-Salle College of Saint Benilde:
Power International Holding Group, Qatar:
Power International Holding Group, Qatar:
Power International Holding Group, Qatar:
ASF by SPECIFICO & CO:
The Fundamentals of Digital Marketing
Google Ads Search Certification
Training for E-ticket, Abacus whiz and space.
Best in Business Plan 2012
Administrative Skills Workshop
Leadership and Influence Workshop
Best in Hospitality Service 2017
Level 2 Award in FoodSafety
Google Certification
Google Certification
PERSONAL INTERESTS
Travelling and exploring new destinations, reading psychological and physiological books, drawing
doodles, dancing.
SOFTWARE
Microsoft Office (PowerPoint, Word, Excel and Outlook), Industry Program (Abacus Whiz and Abacus
Space, CRMs such as ZOHO (Beginner Level), MailChimp, Canva, Facebook Ads, Google Ads
