Claire Angeli Chu

About Me I have over six years of experience, growing from an Executive Assistant to a Client Success Manager, and eventually to Chief of Staff at a US-based company. I specialize in managing operations, planning strategies, and leading teams across different departments. I have handled major projects like opening new business locations, improving workflows, and building strong client relationships. Known for getting things done and helping businesses grow, I bring leadership and organization to every role I take on. Claire Angeli C. Executive Assistant Work Experience Chief of Staff Oct 2023 – August 2024 Food and Beverage Company As Chief of Staff, I directed operations and oversaw departments such as marketing, finance, and HR to ensure business goals were met. I managed leases, signed contracts, and coordinated with landlords and architects for new restaurant locations. Contact - Client Success Manager -Navotas City, Metro Manila Philippines Focused on client satisfaction and retention by ensuring seamless communication and aligning services with strategic objectives. I documented interactions, prepared detailed reports, and identified upselling opportunities to drive client growth. Executive Virtual Assistant Skills July 2023 – Oct 2023 Magic Inc. June 2023 - Nov 2023 Magic Inc. Client Success & Account Management Operations & Project Coordination Customer Relationship Management Provided executive support to a C-level client by managing scheduling, email correspondence, and social media tasks. I also designed marketing materials to enhance branding and streamline client outreach. Financial & Data Analysis Executive Virtual Assistant Social Media Strategy & Content Planning REVA Global Executive Communication Handled social media management, bookkeeping, and accounts payable for a real estate company. I worked closely with property managers to streamline processes and maintained positive vendor relationships. Team Leadership & Collaboration Education Social Media Manager April 2021- Nov 2023 BS in Architecture National University Music, Arts and Design University of Santo Tomas Junior High School La Consolacion College Caloocan Aug 2016 - June 2019 January 2020 - June 2023 Jan 2020 - June 2020 Freelance Managed social media platforms for a Nutritionist, creating and editing engaging content for multiple channels. Provided email and chat support, ensuring consistent online presence and client satisfaction. June 2013 - March 2016 Oct 2019 - March 2020 iNeedAVA Specialized in lead generation by identifying potential clients and engaging women entrepreneurs and professionals. Utilized social media and email outreach to drive brand awareness and expand Achievements Apprentice Best in SVRT14 WE 09.11 Lead Generation Specialist customer engagement. Feb 2019 - May 2019 Top Agent - Customer Service Feb 2019 - May 2019 First Honor’s Dean’s Lister - BS April 2021- Nov 2023 Architecture Customer Service, Admin Virtual Assistant 2017 - 2019 Various Companies Delivered customer support for diverse industries, including finance, healthcare, and retail. I specialized in resolving billing, technical, and account management concerns while providing tailored solutions to meet client needs.