Claire Angeli Chu

PORTFOLIO Angeli Hello everyone, I’m CHIEF OF STAFF & EXECUTIVE ASSISTANT CLAIRE ANGELI R. CHU - - Chief of Staff | Executive Virtual Assistant | Client Success Manager With over six years of experience in executive support, team management, and strategic operations, I bring a unique blend of organizational expertise, creativity, and leadership to every role I undertake. From my beginnings as an Executive Assistant, I quickly rose to become a trusted Client Success Manager and, ultimately, a Chief of Staff for a US-based company—a position requiring high-level decision-making and operational oversight. In my capacity as Chief of Staff, I managed the launch of 20 restaurant locations, coordinated with landlords, architects, and restaurant managers, and directly supervised directors across various departments, including marketing and finance. My hands-on experience has equipped me with the ability to handle complex projects, optimize workflows, and deliver results under pressure. Beyond my professional accomplishments, I have a strong passion for leveraging technology and creative strategies to enhance business operations. My skills span a wide range of tasks, from email and calendar management to bookkeeping, data entry, social media oversight, and project coordination. When I’m not navigating the fast-paced world of executive operations, I enjoy exploring the arts, particularly painting, typography, and sketching, which inspire my approach to innovation and problem-solving. I’m driven by a commitment to excellence, collaboration, and continuous growth, and I’m excited to bring this dedication to every project I take on. Skills & Expertise Executive Support Calendar and schedule management Meeting preparation and agenda creation High-level administrative support Email management and correspondence Operations Management Overseeing multiple departments (marketing, finance, etc.) Managing leases, contracts, and property negotiations Hiring and onboarding team members Streamlining workflows and processes Customer Service Handling inquiries and resolving issues Managing customer accounts (billing, technical support, etc.) Enhancing user and customer experience Social Media Management Editing and managing Instagram, YouTube, and TikTok content Planning and executing social media strategies Responding to social media inquiries and reviews Bookkeeping and Financial Management Invoice processing and reconciliation Managing financial records (QuickBooks, Propertyware, etc.) Financial analysis and cost-cutting recommendations Project Management Coordinating tasks and action items for construction and operations Maintaining project timelines and budgets Conducting research and documentation Data Entry and Documentation Maintaining organized records (Google Suite, Microsoft Office) Proofreading and editing documents Updating spreadsheets and databases Real Estate Expertise Property acquisition, leasing, and disposition Construction project coordination Vendor and contractor relationship management Leadership and Collaboration Serving as Chief of Staff for a US company Managing cross-functional teams and ensuring alignment Fostering professional relationships with stakeholders Portfolio Samples Customer Service Throughout my career, I've honed my customer service skills over multiple roles by assisting clients across various industries. From managing inquiries to ensuring positive customer experiences, I excel in resolving issues promptly and professionally. I’ve handled a variety of tasks, including email support, live chat assistance, and occasional calls, always prioritizing empathy and efficiency to exceed client expectations. Graphic Design With a creative edge, I’ve crafted engaging visual content using tools like Canva and Photoshop. I’ve designed social media graphics and edited reels and YouTube videos to ensure they align with brand strategies, effectively capturing the audience’s attention and strengthening brand identity. EXAMPLES OF MY WORK - GRAPHIC DESIGN Social Media Management & Content Writing Typically responsible for developing strategies to increase followers, managing and monitoring social media campaigns, creating and curating content, analyzing performance metrics, and maintaining effective communication with key stakeholders within the company. EXAMPLES OF MY WORK SOCIAL MEDIA MANAGEMENT Data Entry MS Office My proficiency in data entry spans Utilizing Microsoft Office tools, I've across various software and platforms. created detailed reports, presentations, I've efficiently managed information and spreadsheets, showcasing a strong using MS Office and Google Suite, command of Word, Excel, and ensuring accuracy and organization in PowerPoint. extensive data sets. Google Suite Experience I've leveraged Google Docs, Sheets, and Slides to collaborate, store data, and create structured documents for streamlined workflows. Bookkeeping Admin Tasks Managing financial records and invoices, Skillfully handling administrative duties, I've demonstrated expertise in I've prepared reports, managed bookkeeping, maintaining precise correspondence, and prioritized tasks financial data essential for decision- efficiently. making. Appointment Setter Video Editing Successfully managing appointments Proficient in video editing, I've crafted and schedules, I've facilitated seamless compelling visual content, showcasing coordination, ensuring executives products and services in an engaging maintain organized calendars. manner. Phone and Email Management Efficiently managing phone calls and emails, I've provided timely responses, fostering strong client relationships and ensuring effective communication. Executive Assistant I’ve efficiently managed administrative tasks like scheduling, email correspondence, and coordinating meetings. I've also handled bookkeeping duties, ensuring accurate financial records and overseeing invoice management. Additionally, I've contributed insights to marketing strategies and participated in the recruitment process, aligning objectives with company goals. My role emphasized multitasking, strong organizational skills, and effective communication in supporting executive functions. Executive Virtual Assistant CHIEF OF STAFF (TO THE CEO) As a Chief of Staff, I’ve successfully managed highlevel operations, overseeing administrative tasks such as complex scheduling, email correspondence, and facilitating executive meetings to ensure strategic alignment across departments. I’ve led bookkeeping efforts, including transaction categorization, financial reconciliations, and reviewing financial statements, ensuring accuracy and efficiency. Beyond operations, I’ve contributed to strategic planning by providing insights into marketing initiatives and driving recruitment processes, hiring key personnel like general managers and directors to align with organizational goals. My role demanded exceptional multitasking, strong organizational leadership, and effective communication to manage diverse teams and support executive decision-making, ensuring the seamless execution of company objectives. WORK WITH ME! Let’s discuss how I can contribute to your team’s success. Feel free to reach out to explore how my skills align with your goals. Contact Information: --Claire Angeli Chu | LinkedIn Navotas City, Metro Manila, Philippines