Cj Orfanel

Cj Orfanel - |-Angeles City Pampanga, Philippines 2009 Professional Summary Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills Time management • Tech-Savvy • Virtual Assistant • Promotional Presentations • General Customer Service • Hardware and Software Repair Knowledge • Work History Promotional Virtual Sales Assistant, Creative Design Hawaii Remote |September 2022 - May 2023 • • • • • • • Assistant to CEO and team managers. Create presentations, source products, estimate shipping quotes, contact suppliers. Strong knowledge in MS Office and Promotional tools like Sage, ESP, ASI, PromoEQP, CommonSKU. Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Worked well in a team setting, providing support and guidance. Managed time efficiently to complete all tasks within deadlines. Data Management Specialist /Data Entry Specialist, Office Beacon Inc Clark, Philippines |June 2019 - September 2021 • • • Uploading products for a promotional website using IBM tool: AS400. Proofread product descriptions, update pricing quotes. Troubleshot data-related problems and coordinated maintenance or modifications to correct defects. Customer Service Representative, Sutherland Clark, Philippines |June 2017 - July 2019 • • Assist customers via phone, email, and chat. Troubleshoot devices, helped customers with returns, refunds, tracking packages, general inquiry, and subscriptions. • • • Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered constant flow of customer calls with minimal wait times. Kitchen Crew Member /Certified Crew Trainer, Jollibee Food Corporation Angeles City Philippines |April 2016 - June 2017 • • • • Maintained clean, trash-free workspaces to maximize productivity and safety. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Made food according to standard recipes with requested changes for customer satisfaction. Restocked supplies and prepared additional ingredients during downtime for expected busy periods. Education Republic Central Colleges High School Diploma Character Reference Tiana Gamble --C.E.O & Owner |Creative Design Hawaii Erika Gadasi --Sales Manager |Positive Promotions Richard Bruno --Operations Manager |Office Beacon LLC I hereby certify that the above information is true and correct to the best of my knowledge. ORFANEL CJ