Cirem Reputas

CIREM Reputas GENERAL VIRTUAL ASSISTANT CUSTOMER SERVICE Profile A dedicated Virtual Assistant with strong customer service experience, committed to providing organized administrative support, timely client communication and ensuring seamless day to day operations. Skills: Communication Skills Organization & Time Management Tech-Savviness Customer Service Skills Attention to Detail Adaptability Education: Bachelor of Science in Information Professional Experience: Customer Support Qualfon Gen Digital - Norton and Lifelock | 2023 - 2025 Responded to customer inquiries via email, chat, and phone, maintaining a good relation. Collaborated with internal departments to ensure smooth order processing, returns, and account support Technology (2015 - 2019) Virtual Assistant Tools Trello Calendly Inspiro | 2021 - 2023 Provided administrative support to clients across various industries, including ecommerce and real estate. Sales force Google Workspace Microsoft 360 Zoom - Paco, Manila, Philippines- Managed calendars, scheduled appointments, and coordinated meetings using Google Calendar and Calendly