Cindy McGee
Accounts Rec. Specialist/Cust.Serv Rep
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Kansas City, MO 64128
PROFESSIONAL SUMMARY
Experienced in accounts receivable, invoice processing, and customer service, with a proven ability to manage financial
records and support team collaboration. Strong communicator adept at resolving billing inquiries and disputes, ready to
contribute to a dynamic team as an Accounts Receivable Specialist/Customer Service Representative. Focused on
enhancing customer relations and financial efficiency.
SKILLS
GAAP
Microsoft office
Statement preparation
Research skills
Invoice processing
Account updating
Financial records and reporting
Invoice statements
Teamwork and collaboration
Attention to detail
Transaction processing
Deposit verification
AR reporting
Time management
Excellent communication
EXPERIENCE
ACCOUNTS RECEIVABLE COORDINATOR, Kansas City, MO
StoneX, October 2017-July 2025
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Maintained records of customer payments, refunds, and credits.
Participated in system upgrades and testing activities related to Accounts Receivable module.
Communicated effectively with customers regarding billing inquiries and account disputes.
Prepared monthly financial reports on accounts receivable status.
Generated weekly and monthly AR statements and sent them to customers via email or mail.
Collaborated with other departments to resolve billing errors and discrepancies.
Contacted customers by mail, fax and email concerning past due balances.
Obtained revenue by processing invoices, resolving missed payments and updating financial records.
Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.
Provided guidance and mentorship to junior staff members when needed.
ACCOUNTS RECEIVABLE CLERK, Kansas City, MO
Accountemps, Robert Half, January 2005-October 2017
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Managed collections process for past due invoices using telephone calls, emails, letters.
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Applied customer payments correctly to appropriate accounts.
Followed up on delinquent accounts in accordance with company policies and procedures.
Assisted customers with inquiries regarding billing or account status.
Performed data entry functions including entering new customer information into system database.
Maintained customer accounts, reconciled statements and resolved discrepancies in a timely manner.
Prepared daily deposits for processing by the bank.
Provided support during month-end close process by preparing journal entries as needed.
Researched and corrected errors related to misapplied payments or credits.
Maintained organized filing systems for easy retrieval of documents when needed.
Answered questions from vendors, employees and customers about bills, paychecks, and invoices.
Reconciled accounts receivable ledger to support accuracy and completeness of customer payments.
Regularly updated customer contact information and payment records.
Posted incoming payments and advance deposits to maintain daily cash receipts journal.
Reconciled records of bank transactions.
Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
EDUCATION
ART, Culver City, CA
West Los College Culver City
