Cindy L. Haiar
4444 W. Mesa Pass
Sioux Falls, SD 57106 Ph:--
Professional Objective
As a skilled and experienced professional, I am seeking a freelance position as a Proofreader. My love of
reading and English are the perfect combination to help you create a professional looking document free
of any errors.
Summary of Qualifications
Effective interpersonal skills, calm and level-headed and skilled in creating win-win solutions
Recognized for a commitment to excellence. Readily establish rapport and sense of trust working
with customers, employees and management with over 14 years' experience
Proficient in several types of computer programs, including Excel, Word, Outlook, Lotus Notes,
Power Point and specialized programs such as ADP Websuite, ADP Drive, Reynolds & Reynolds
and Mincron.
Skilled in performing multiple tasks concurrently and prioritizing tasks to complete work, on time
and effectively, both independently as well as part of a team
Goal oriented with an ability to set goals as well as meet objectives
Possess excellent monitoring and supervisory skills
Highly self-motivated to manage a busy workload without close supervision
An excellent employee record for dependability, quality, punctually and making extra effort
Professional Experience
Epic Proofreading 1/2021-Present
Sioux Falls, South Dakota
Proofreader
Professional Proofreader
Hagan Insurance Group 8/2020-12/2020
Sioux Falls, South Dakota
Customer Service & Billing Lead
Process all payments from policyholders
Create all invoices monthly for multiple associations and mail
Update policyholder information in company software
Cancel policies for policyholders
Change policy lines for policyholders
Answer questions regarding policies for policyholders
Dakota Supply Group (DSG) 7/2013-8/2020
Sioux Falls, South Dakota
Operations Manager-5/2014-8/2020
Verify closed customer tickets for profit margin
Manage open tickets for multiple branches, verifying delivery charges and/or
pickups
Manage freight charges of multiple carriers for multiple branches
Process credits for returned products for multiple branches
Process invoices for Accounts Payable Department
Manage back-ordered items from multiple vendors
Create contracts for customers to purchase items using special pricing
Submit rebates to vendors and post payments
Verify and approve time cards for 50+ employees
Assist warehouse in receiving material
Work with vendors on receiving issues
Administrative Assistant-7/2013-5/2014
Coordinate travel arrangements for employees including airplane tickets, hotel
arrangements and car rentals
Coordinate in town training and out of town meetings for employees and
customers, including hotel arrangements, meals and snacks
Manage freight charges of multiple carriers for multiple branches
Process credits for returned products for multiple branches
Create contracts for customers to purchase items using special pricing
Create spreadsheets for multiple managers
Billion Automotive 8/1997-7/2013
Sioux Falls, South Dakota
Warranty Administrator-
Enter and process warranty information with focus and accuracy for multiple
manufacturers.
Handle and process factory payments.
Calculate Payroll for 40+ employees to be inputted into ADP. Figure for bonuses
for service technicians and review payroll input for 7 service departments
Verify, validate and enter all time and materials used by shop employees for each
work order.
Assist management in explaining company profile, benefits, and payroll
structure to newly acquired employees.
Service cashiering and closing out repair orders
Issue receipts, refunds, and credits.
Use computers to enter, access, and retrieve accounting data.
Extensive filing of automotive service contracts and repair orders.
Administrative assistance to multiple service managers and Service Director
Perform miscellaneous job-related duties as assigned.
Title Clerk, Car Deal Administrator, Accounts Payable, Collision Center Assistant-
Processed documents for state registration, filling out the proper paperwork and
ensuring that tax and title documents are also filled out.
Processed bills, contracts, warranties and service contracts that must be sent to the
appropriate agency, such as the Department of Motor Vehicles.
Matched checks to invoices/payment requests after each check run cycle.
Billed wholesale and used car deals and post into accounting.
Organized all paperwork in each deal; check for completeness.
Processed accounts payable invoices and payment requests.
Education and Training:
Associates Degree in Business Administration
General Motors, Kia, Chrysler and Mazda Warranty Training
J&L Warranty Management
NAED Branch Manager Boot camp
Proofread Anywhere Graduate
Member of Distributed Proofreaders
Individual Honors and Activities:
Outreach & Mission Team Member – Holy Cross Lutheran Church
Alter Guild Team Member – Holy Cross Lutheran Church
Holy Cross Lutheran Church Council – Vice President (President Elect)
Charis Ministry Board, Secretary
LifeScape Ambassador, Treasurer
Registrar for Food to You Mobile Food Pantry, weekly
Registrar for Necessities for Neighbors, monthly
References:
Scott Jensen
Inside Electrical Sales-Dakota Supply Group
Ph:-
Chad Rustman
Inside Mechanical Sales-Dakota Supply Group
Ph:-
Penney Hovatter
Friend
Ph:-
Diane McGregor
Retired-Billion Automotive
Ph:-