Cindy Gorit

I’m an AI Automation Systems Architect specializing in building scalable workflow frameworks that eliminate operational bottlenecks and enable real-time decision logic.

With experience in Make.com, Webhooks, OpenAI API, and structured databases, I design and deploy intelligent automation architectures — from SLA monitoring and task routing systems to document generation and lead qualification frameworks.

I solve business problems by translating manual, error-prone workflows into resilient automated systems that improve SLA performance, streamline operations, and enhance operational clarity.

Key strengths:

• Workflow system architecture (Make.com & backend integration)

• AI-generated structured outputs & decision logic (OpenAI)

• SLA governance frameworks and escalation routing

• Document automation & backend reporting (Sheets, Docs)

• Real-time confirmation loops (Slack, Email)

I’m actively exploring opportunities to help organizations adopt scalable automation strategies and reduce manual processes at scale.