- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 48 years old
- Location:
- Manila, National Capital Region , Philippines
- Experience:
- 4 years
Cindy M. Alipio-Aga
351 Bautista St., Corner Arlegui St., Quiapo, Manila--
Personal Particulars:
Nationality:Filipino
Marital Status: Married
Date of Birth: 17 April 1977
Educational Background:
Highest Education
Level: Bachelor’s/College Degree
Field of Study: Advertising/Media
Major: Broadcasting
University: Centro Escolar University
Graduation Date: March 1999
Employment History
1. Company Name: IBM Business Services
Position : Payroll Practitioner
Specialization: : Human Resources
Industry : BPO
Date Joined : January 20, 2016 up to July 25, 2017
Work Description:
-answers question regarding company policy
-process human resources transactions
-provide payroll information upon employee request
2. Company Name: Convergys Phil. Services
Position : Technical Support Specialist
Specialization : Tech. Support
Industry : BPO
Date Joined : Jan. 18, 2015 Date Left: Nov. 2015
Work Description:
-assist customers in fixing issues with internet connection; TV and Home phone
-provide basic troubleshooting steps
3. Company Name: 24/7Customer Phil. Inc.
Position : Customer Service Rep.
Specialization : Customer service
Industry : BPO
Date Joined : Sept. 2014 Date Left: Dec. 2014
Work Description:
-provide support in placing online/phone order
-tracking order
4. Company Name: Concentrix Daksh Serv. Phil.
Position : Customer Service Rep.
Specialization : Customer Service
Industry : BPO
Date Joined : May 2012Date Left: Sept. 2014
Work Description:
-credit card activation
-provide info about customer credit card information
5. Company Name: APAC Customer Serv. Inc.
Position : Customer Service Rep.
Specialization : Customer Service
Industry : BPO
Date Joined : Mar. 2012Date Left: April 2012
Work Description:
-phone activation
-basic troubleshooting for mobile phones
6. Company Name: TeleTech Cust. Care Management
Position : customer service Rep.
Specialization : Customer Service
Industry : BPO
Date Joined : Nov. 2011Date Left: Jan. 2012
Work Description:
-handle basic inquiry about HMO Coverage
7. Company Name: TelePhilippines Incorporated
Position : Customer Service Rep.
Specialization : Customer Service
Industry : BPO
Date Joined : July 2011Date Left: Nov. 2011
Work Description:
-mobile phone activation
-basic troubleshooting for mobile phones
