Cindy

Cindy Chai UI UX Designer Work Experience UI UX Designer Zero To Mastery | Remote | Education Skills Dec 2021 – May 2022 • Designed wireframes and prototypes for the beta version of the website • Advised on the curriculum for career roadmap for UI/UX Designer, contributed to the written content of the UI UX Designer’s Cheat Sheet, as well as gathered many free resources to assist in learner’s selfdirected learning Product Designer PSA Singapore | Singapore | Logistics & Maritime Nov 2020 – Nov 2021 • Executed a complete visual redesign of their 20 year old legacy software for Stowage Planning in accordance with modern Angular UI & company’s visual guidelines, and further implemented a new double-berthing module to meet increasingly complex berthing & stowage planning demands. The new visualisation features greatly enhanced users’ satisfaction and overcame various key technical limitations of the previous system • Conducted extensive user interview sessions with various Stowage Planning users, and employed UX Research methods such as Customer Journey Mapping (CJM) & creating Personas to gain an in-depth understanding of their pain points, perceptions and experiences with the existing Stowage system UI UX Designer Nov 2019 – Nov 2020 OC Digital Pte Ltd | Singapore | Digital Marketing & Web Development Agency • Designed high-fidelity desktop CRM mockups for a leading Real Estate organisation in Singapore with diverse functionalities, including leads and project management, financial calculator tools, marketing campaign management and data reports. The CRM was later featured in 99.co's official blog as a game changer in the Real Estate industry in Singapore: https://bit.ly/3mpbagm • Successfully redesigned the entire desktop ecommerce website for one of the largest car dealership businesses in Singapore, including both the front-end customer facing pages & user account settings, and back-end inventory system for internal administrative use Courses Design Adobe Photoshop (Apr 2020) | Udemy, 13h 30m course Adobe Illustrator (Jul 2020) | Udemy, 13h course Adobe After Effects (Oct 2020) | Udemy, 26h course Design Thinking (May 2020) | First Media Academy, 2d course Creating a Design System in Figma - Material Design (Aug 2021) | FreeCodeCamp.org, 7h 30m course Front-End Web Development Git & GitHub Crash Course (Nov 2020) | Udemy, 2h 30m course HTML5 Course (May 2021) | Udemy, 5h course CSS Tutorial - Zero to Hero [Complete Course] (June 2021) | FreeCodeCamp.org, 6h 15m course Software Figma Photoshop Illustrator Design Material Design Guidelines Design System (Figma) Customer Journey Mapping Persona Moodboarding Storyboarding Sitemapping User Interview Usability Testing Card Sorting Wireframing Prototyping Front-End Web Dev HTML5 CSS3 Agile Miro Trello Education Bachelor of Arts (Psychology), Honours with Distinction Nanyang Technological University | 2014 – 2018 Languages English (Native) Mandarin (Fluent) Japanese (Upper Intermediate) Contact Details-(- behance.net/cindychai linkedin.com/in/cindychai Singapore Citizen