CIELO MAE M. REGONDOLA
963 M.Naval Policarpio St. San Jose, Navotas City
(--OBJECTIVE
To pursue the skills that I have acquired and enhance it at your respectable company.
EDUCATIONAL ATTAINMENT
Bachelor of Science Major in Hotel and Restaurant Management - University of The East
Caloocan 2015 - 2019
WORK EXPERIENCE
Concentrix - Customer Service Representative (International Educational Account) Job Description:
- Catering customer queries thru emails
- Organizing orders
- Booking orders
- Creating audits for books supplies
February 2020 - September 2021
Zennya - Operation Specialist
Job Description:
- Facilitating operations
- Outbound calls for customers assistance
- Innovating system
July 2019 - Jan 2020
SKILLS
▪ Work well under pressure
▪ Critical thinking skills
▪ Ability to multi-task
Tools Experienced:
- Sales force CRM
- TEP Oracle
- Citrix
- Google Sheets
CHARACTER REFERENCES
Mr. Mark Celeste
Team Leader
Concentrix
P. Tuazon Blvd, Cubao, Quezon
City, Metro Manila-
Ms. Marinella Nadurata
Financial Reporting Assistant
Robinsons Bank
17th Flr Galleria Corporate Center, EDSA Ave.
Corner, Quezon City-
Ms. Maria Jocelyn Sugon
Training and Quality Manager Zennya
Oppen Building 134 Jupiter, Makati, 1209 Metro
Manila-
CERTIFICATES
Udemy- Ecommerce website: Shopify,
Dropshipping, Amazon and more.
