β About Me
Hi! I'm Chyrell Karren Monaflor N. Bustamante, a dedicated and detail-oriented Customer Support Specialist and Administrative Assistant with over 7 years of experience supporting e-commerce and service-based businesses remotely.
I specialize in handling email and live chat support, chargebacks and disputes (PayPal, Stripe, etc.), and order fulfillment backend tasks such as tracking shipments, updating CRMs, coordinating with 3PL providers (like ShipHero and ShipBob), and ensuring a smooth post-purchase experience.
I'm also experienced with tools like Shopify, Gorgias, Zendesk, Freshdesk, Richpanel, ClickUp, Trello, Airtable, Notion, and more. My strength lies in being highly organized, proactive, and customer-centric, always aiming to turn problems into positive outcomes.
If you're looking for someone reliable, flexible with time zones, and genuinely passionate about providing outstanding support, letβs connect. I'm excited to help businesses grow while ensuring their customers feel valued every step of the way.
π Based in the Philippines | π¬ Fluent in English | β° Available for part-time or full-time remote work