Chukwuoha Prosper Uzoamaka

CHUKWUOHA PROSPER UZOAMAKA 69,,ADEOJO STREET,ISHERI OSHUN,ISOLO,LAGOS STATE, TEL:-,-, Email:-PROFESSIONAL SUMMARY A result-driven virtual assistant with over 2 years of experience, expertise in email management, scheduling and calendar organization, sales lead generation, project management and data entry. Skilled in communication and customer service, with a strong focus on attention to details and deadlines, seeking a challenging role that leverages my skills to support a dynamic team or executive. SKILLS • • • • • • • • Software proficiency (Microsoft office, google suite, project management tools, CRMs tools Verbal and written communication Email management Sales closing Calendar management Customer service Database management Crisis management WORK HISTORY DIGITAL WITCH COMMUNITY September 2023- April 2024 Position Held: Virtual Assistant/customer service • • Handled customers complaint, provided appropriate solutions and alternatives within the time limit and followed up to ensure resolution Kept records of customers interaction, processed customers account and file document PARAMOUNT HEALTHCARE January 2021- August 2023 Position Held: Virtual Assistant • Managed and responded to emails, voicemails and phone calls • • • • • • Created and maintained databases and spreadsheets Scheduled and coordinated meetings, appointments and travel management Managed, screened and sent emails on behalf of the marketing department Performed researches and planning itineraries Answered incoming calls and transferred them to appropriate department Transcribed meetings related to sales, business development and marketing to create reference records