Chukwumuanya E. Nwankwo

Inbox Rescue for Busy Founder Client: Sandra Blake (Mock), EcoRoot – Sustainable Fashion Brand By: Chukwumuanya E. Nwankwo Tool Used: Gmail (with built-in tools like labels, filters, canned responses, snooze/star) Skills Demonstrated: Inbox organization, email triage, automation setup, client communication. Project Summary Sandra, a founder of a growing eco-fashion brand, was overwhelmed by a cluttered inbox—filled with numerous unread emails, missed client replies, and newsletters that blocked productivity. As a Virtual Assistant, I stepped in to organize and automate her Gmail, enabling a streamlined and stress-free email experience. Objectives       Organize the inbox using folders/labels Create Gmail filters to auto-sort messages Set up 3 canned responses for fast replies Clear inbox to 0 unread emails Implement a Weekly Review System (Snooze + Star) Improve response time for high-priority client messages Tools & Features Used Tool / Feature Gmail Filters Labels / Folders Canned Responses Snooze + Star Search Operators Purpose Automatically sort incoming emails (e.g., newsletters, clients, orders) Group and organize messages by category (Clients, Orders, Newsletters, Urgent) Save time by replying to common queries with ready templates. Used for follow-ups and reminders (weekly review system) Used Gmail's advanced search to find and bulk-clear old/unwanted emails SREENSHOTS 1: Inbox Before (Cluttered) Over 900+ unread emails, mixed threads, and newsletter chaos. Shows client overwhelm. 2: Labels/Folders Created Custom folders for “Client Projects”, “Scheduling”, “Finance”, “Newsletters”, “Urgent”, “Follow-Up” 3: Filter Settings Auto-filters set to send newsletters to a folder, tag VIP clients, and skip inbox if not urgent. 4: Canned Responses (View of templates) Three response templates created: (1) General Inquiry, (2) Invoice Reply, (3) Scheduling Reply 5: Inbox After (Cleaned) Inbox reduced to 0 unread messages, key folders in place, and fast triage enabled. What This Achieved      Reduced inbox unread emails from 900+ to 0 Organized all incoming emails into relevant folders Improved the response time for client emails by at least 60% Enabled automated triage and reduced stress for the founder Prepared the inbox for scalability and daily focus Skills Demonstrated      Gmail inbox automation Communication systems setup Virtual Assistant best practices Attention to detail & prioritization Time-saving tools (templates, filters, snooze) Final Result Summary A chaotic inbox turned into a highly functional communication hub. The founder is now able to focus on decision-making and client relationships instead of chasing unread emails.